Customer Service (Order Entry); Replacement Parts; Repair - Motorola GX2 EA1000C Series User Manual

Introduction

Customer Service (order entry)

800-523-6678

Replacement Parts

Distribution Products: NCS
Terminal Products: 800-227-0450

Repair

If repair is necessary, call the Motorola Technical Support Call Center for assistance in
verifying that the item is defective. The TSCC will create an RSA for repair or an RA for
replacement if equipment qualifies.
When shipping equipment for repair:
1. Pack the unit securely.
2. Enclose a note describing the exact problem. Complete and enclose the checklist
provided with the unit.
3. Enclose a copy of the invoice that verifies the warranty status.
4. Ship the unit PREPAID to the address supplied in your RSA or RA.
GX2 EA1000C*/* Multi-Wavelength DWDM 1550 nm Laser Transmitter • User Guide
589569-001-a
http://www.ncsind.com 800-523-2342
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