Samsung RS261MD Series Service Manual page 91

9. REFERENCE INFORMATION
Problem
Small or hollow cubes
Slow ice cube freezing
Orange glow in the freezer
Cube dispenser does not
work(on some models)
Water has poor taste/odor
(on some models)
Water in first glass is warm
(on some models)
Water dispenser does not
work(on some models)
Water spurting from
dispenser (on some
models)
Water is not dispensed
(on some models) but
icemaker is working
Water on kitchen floor or
on bottom of freezer
No water or ice cube
production
Possible Causes
Water filter clogged. • Replace filter cartridge with new cartridge or with plug.
Door left open.
• Check to see if package is holding door open.
Temperature control not set
• See about the controls.
cold enough.
Defrost heater is on.
• This is normal.
Icemaker turned off or water
• Turn on icemaker or water supply.
supply turned off.
Ice cubes are frozen to
• Remove cubes and move the feeler arm to the ON position.
icemaker feeler arm.
Irregular ice clumps in
• Break up with fingertip pressure and discard remaining
storage container.
clumps.
• Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not
form.
• Press and hold the CHILD LOCK for 3 seconds.
Dispenser is LOCKED.
• Dispense water until all water in system is replenished.
Water dispenser has not been
used for a long time.
• Wait 24 hours for the refrigerator to completely cool down.
Normal when refrigerator is
first installed.
Water dispenser has not been
• Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
• Allow several hours for replenished supply to chill.
Water supply line turned off or
• See Installing the water line.
not connected.
Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water
• Press the dispenser arm for at least two minutes.
system.
Dispenser is LOCKED.
• Press and hold the CHILD LOCK pad for 3 seconds.
• Run water from the dispenser for 3 minutes (about one and
Newly-installed filter cartridge.
a half gallons).
• Call for service.
Water in reservoir is frozen.
• Set to a warmer setting.
Refrigerator control setting is
too cold.
• Turn off the icemaker, remove cubes, and turn the icemaker
Ice cubes stuck in icemaker.
back on.
(Green power Lighting on
icemaker blinking).
• See Care and cleaning.
Drain in the bottom of the
freezer clogged.
• Check the lock of filter.
Cubes jammed in chute.
• Poke ice through with a wooden spoon.
Supply line or shutoff valve is
• Call a plumber.
clogged.
• Replace filter cartridge or remove filter and install plug.
Water filter clogged.
Dispenser is LOCKED. • Press and hold the CHILD LOCK pad for 3 seconds.
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What To Do