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Summary of Contents for OptConnect neo
- Page 1 Quick Start Guide Size Matters...
- Page 2 Welcome to neo neo is an LTE Category 3 cellular router perfectly suited for smart vending, digital signage, kiosks, smart safes, and many other applications. neo’s small size allows it to fit almost anywhere. Every neo comes with OptConnect managed wireless services and a lifetime license to Summit –...
- Page 3 Simple steps to Place, Plug & Play 1. Identify neo and its included accessories 2. Position the antenna 3. Place neo and connect antenna & power 4. Maximize signal strength and quality 5. Configure your equipment for DHCP 6. Configure your equipment for Static IP 7.
- Page 4 1. Identify neo and its accessories • neo cellular router • Antenna with dual leads • Ethernet Cable • Power adapter IMPORTANT Use only the included power adapter to maintain • warranty coverage • Your equipment’s IP settings are critical. See the steps on...
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Page 5: Position The Antenna
2. Position the antenna • Avoid placing the antenna inside equipment constructed entirely or mostly of metal • Position the antenna’s magnetic base on a metal surface 3-5 inches from any edge – location on a metal surface can improve signal strength •... - Page 6 • Connect both antenna leads to neo and fully tighten • Route power adapter’s cord from power source to neo • Connect power cord to neo – ensure the green LED next to the power port glows • After 10-60 seconds, ensure the middle green LED glows or flashes IMPORTANT –...
- Page 7 1. Log in to the OptConnect Summit portal at summit.optconnect.com 2. Click Total Devices link 3. Locate serial number on neo and scroll to find it or type it in Search/Filter box and press Enter 4. Click neo’s link to view Signal Strength in On Demand Info section 5.
- Page 8 TLS encryption settings exactly as your processor instructs. (Note: this may be different from other OptConnect products.) • IMPORTANT – OptConnect strongly recommends that you enable TLS encryption and SSL Certificate Verification on your ATM to prevent attacks such as “man in the middle.” Enabling SSL Certificate Verification may require later ATM software versions from your equipment’s manufacture.
- Page 9 6. Configure your equipment for Static IP Skip this step if you do not need to initiate a connection from your host to your equipment through neo • Set your equipment as follows: 192.168.1.11 IP address 255.255.255.0 Subnet mask Gateway 192.168.1.90...
- Page 10 7. Connect ethernet cable and test • Connect the ether net cable to your equipment and to neo – ensure the green LED next to the ethernet port glows • Restart your equipment or cause it to refresh its network environment •...
- Page 11 Skip to step 11 if you do not need to initiate a connection from your host to your equipment through neo • Look up the IP address of your neo in Summit or contact our Customer Care Center at 877.678.3343 •...
- Page 12 Contact port 192.168.1.11........192.168.1.12........2xxx • Ex: directing your browser to <neo IP address> : 2443 establishes an https session on port 443 with your equipment at IP address 192.168.1.12, the 2nd device in the table above • neo is pre-configured for remote access to two static IP clients as per the table above.
- Page 13 Customer Care Center at 877.678.3343 to install our free software VPN client or to discuss other options. If this neo is part of a larger portfolio of OptConnect devices, your company is already using credentials to remotely access your equipment. You do not need to take...
- Page 14 11. Manage your OptConnect Device neo includes a lifetime license to Summit to help you manage your cellular devices. Log in at summit.optconnect.com or contact our Customer Care Center at 877.678.3343...
- Page 15 How do I change neo’s IP address, firewall settings, etc.? Each neo you receive is configured to your specifications before it arrives. neo does not need to be configured on site unless your equipment/application requirements have changed. Contact our Customer Care Center at 877.678.3343 to adjust neo’s configuration.
- Page 16 Let us show you why thousands of customers have made OptConnect the leading IoT managed services provider for headache-free cellular connectivity with award-winning products and top-rated customer service. OptConnect.com 877.678.3343...