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OptConnect neo 2 Quick Start Manual
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Quick Start Guide
Everything you loved
about OptConnect neo —
times two.

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Summary of Contents for OptConnect neo 2

  • Page 1 Quick Start Guide Everything you loved about OptConnect neo — times two.
  • Page 2 Every neo2 comes with OptConnect managed wireless services and a license to Summit and its API — the management system designed for your phone, tablet, or computer.
  • Page 3 Configure your equipment for DHCP! Optionally configure your equipment for Static IP! Connect ethernet cables and test! Identify remote access IP address! Identify remote access ports for non-ATM equipment! Use the OptConnect Private Network for remote access! Manage your OptConnect devices...
  • Page 4 1. Identify neo2 and its accessories • neo2 cellular router • Antenna with dual leads • Ethernet cables • Power adapter Cellular Activity Power 5V DC Ethernet LAN X 2 Signal Quality LEDs X 4 IMPORTANT Use only the included power adapter to maintain •...
  • Page 5: Position The Antenna

    2. Position the antenna! • Avoid placing the antenna inside equipment constructed entirely or mostly of metal • Position the antenna’s magnetic base on a metal surface 3 - 5 inches from any edge — location on a metal surface can improve signal strength •...
  • Page 6 3. Place neo2, connect antenna & power! • Place neo2 in your equipment • Route antenna leads to neo2 • Connect both antenna leads to neo2 and fully tighten • Route power adapter’s cord from power source to neo2 • Connect power cord to neo2 — ensure the green LED next to the power port glows •...
  • Page 7 4. Maximize signal strength and quality! Adjust antenna placement to maximize the number of green Signal Quality LEDs. Optionally, verify in Summit: 1. Log in to the OptConnect Summit portal at summit.optconnect.com 2. Click Total Devices link 3. Locate serial number on neo2 and scroll to find it or type it into Search/Filter box and press Enter 4.
  • Page 8 5. Configure your equipment for DHCP! If you wish to initiate a remote connection to your equipment from your host, do not use DHCP. Go to Step 6 to set a Static • Set your equipment to obtain an IP address through DHCP IMPORTANT —...
  • Page 9 6. Optionally configure your equipment for Static IP! Skip to Step 7 if you do not need to initiate a connection from your host to your equipment through neo2 • Set your equipment as follows: IP address! 192.168.1.11 Subnet mask! 255.255.255.0 Gateway! ! 192.168.1.90...
  • Page 10 7. Connect ethernet cables and test! • Connect the ethernet cable to your equipment and to neo2 — ensure the amber LED next to the ethernet port glows or flashes • Restart your equipment or cause it to refresh its network environment •...
  • Page 11 8. Identify remote access IP address! Skip to Step 11 if you do not need to initiate a connection from your host to your equipment through neo2 • Look up the IP address of your neo2 in Summit or contact our Customer Care Center at 877.678.3343 •...
  • Page 12 9. Identify remote access port numbers! Skip to Step 11 if you do not need to initiate a connection from your host to your equipment through neo2. • neo2 is configured for common remote access protocols such as http, https, RDP, vnc, ssh, GoToMyPC, etc. for two clients •...
  • Page 13 Customer Care Center at 877.678.3343 to install our free software VPN client or to discuss other options. If this neo2 is part of a larger portfolio of OptConnect devices, your company is already using credentials to remotely access your equipment. You do not need to take any additional steps...
  • Page 14 11. Manage your OptConnect devices! neo2 includes a license to Summit and its API to help you manage your cellular devices. Log in at summit.optconnect.com or contact our Customer Care Center at 877.678.3343.
  • Page 15 FAQ! How do I log in to neo2?! There is no log in for neo2. OptConnect manages all aspects of neo2 as part of our Managed Wireless Services. How do I change neo2’s IP address, firewall settings, etc.?! Each neo2 you receive is configured to your specifications before it arrives.
  • Page 16 Let us show you why thousands of customers have made OptConnect the leading IoT managed services provider for headache-free cellular connectivity with award-winning products and top-rated customer service.! optconnect.com! 877.678.3343 v1.0...