Error Messages - Lenovo ThinkPad X1 User Manual

Error messages

If you see a message that is not included in the following table, record the error message first, then shut
down the computer and call Lenovo for help. See "Lenovo Customer Support Center" on page 48.
Message
0190: Critical low-battery error
0191: System Security - Invalid
remote change requested
0199: System Security - Security
password retry count exceeded.
0271: Check Date and Time
settings.
210x/211x: Detection/Read error
on HDDx/SSDx
Error: The non-volatile system
UEFI variable storage is nearly
full.
Fan error. Press ESC to startup
with limited performance.
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X1 Carbon Gen 9 and X1 Yoga Gen 6 User Guide
Solution
The computer turned off because the battery power is low. Connect the ac power
adapter to the computer and charge the batteries.
The system configuration change has failed. Confirm the operation and try again.
This message is displayed when you enter a wrong supervisor password more
than three times. Confirm the supervisor password and try again.
The date or the time is not set in the computer. Enter the UEFI BIOS menu and set
the date and time.
The storage drive is not working. Reinstall the storage drive. If the problem still
exists, replace the storage drive.
Note:
This error indicates that the operating system or programs cannot create, modify,
or delete data in the non-volatile system UEFI variable storage due to insufficient
storage space after POST.
The non-volatile system UEFI variable storage is used by the UEFI BIOS and by
the operating system or programs. This error occurs when the operating system
or programs store large amounts of data in the variable storage. All data needed
for POST, such as UEFI BIOS setup settings, chipset, or platform configuration
data, are stored in a separate UEFI variable storage.
Press F1 after the error message is displayed to enter the UEFI BIOS menu. A
dialog asks for confirmation to clean up the storage. If you select "Yes", all data
that were created by the operating system or programs will be deleted except
global variables defined by the Unified Extensible Firmware Interface
Specification. If you select "No", all data will be kept, but the operating system or
programs will not be able to create, modify, or delete data in the storage.
If this error happens at a service center, Lenovo authorized service personnel will
clean up the non-volatile system UEFI variable storage using the preceding
solution.
The thermal fan might not work correctly. After the error message is displayed,
press ESC within five seconds to start up the computer with limited performance.
Otherwise, the computer will shut down immediately. If the problem still exists
when you starts up next time, have your computer serviced.