Warranty - LG T60SK Series Owner's Manual

Table of Contents

Advertisement

The Washing Machine (hereinafter referred as product) comes with 2 year warranty on all parts (except Plastic parts,
Consumables, Loose Plastic Parts, Filters, Inlet/outlet hose and top cover) and thereafter a 8 years additional warranty
only on the inverter motor from the date of purchases on producing the tax paid invoice of the product provided always
that the warranty card bears the rubber stamp, date and signature of our authorized dealer.
8 YEAR ADDITIONAL WARRANTY ON THE INVERTERMOTOR
The 8 Year warranty on the Inverter Motor will continue even after the expiry of 2 year period from the date of purchase.
This warranty covers Motor. During the additional warranty period, it does not cover parts such as PCB Controller
Assembly, Clutch assembly, Inlet Valve, Drain Motor etc. The standard visiting charges will be applicable within
municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has its Authorized Service Centre, Service Outside
municipal limit will attract to and fro travelling, other incidental expense in addition to standard visiting charges, as per
the prevailing from time to time. During the additional warranty period only the parts replaced or repaired shall be free
of costs, but service charges shall always be payable by the customer.
Common TERMS & CONDITIONs applicable for warranties as mentioned above:
1. The warranty is confined to the first purchaser of the Washing Machine only & is non-transferable.
2. Repairs & replacements will be carried out through the Authorized Service Centres of LG Electronics India Pvt
Ltd. (hereinafter referred as LG or LGEIL). Customer may place their service call through the LG custo mer care or
through the dealer from whom the product has been purchased. In case the customer shifts the place of
residence during warranty period, it is advised to contact our helpline.
3. Repair under warranty shall be carried out by an authorized service personnel only. The details of centralized
helplines are attached.
4. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Centre, it is
responsibility of the purchaser to contact the nearest authorized service centre and bring the unit to the authorized
service at its own cost and risk. All expense incurred in collecting the units or parts thereof from the company's
authorized service centre, as well as expenses incurred with deputing of service personnel/technician toward
conveyance and other incidentals etc. will be borne by the customer. Local charges for transportation and handling
charges may vary from location to location. Customers are advised to verify before. In case the customer desires
to bring the unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences.
5. The concerned authorized service centre will advise the customer whether to effect the repairs at site or at the
authorized service centre.
6. Call registered with the centralized helpline/Authorized service centre, wherein only cleaning of the unit/parts in the
unit due to dust accumulation on portions of the units are not to be considered as defects.
7. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force
only for the unexpired period of the warranty. LGEIL may use parts that are new or refurbished and equivalent to
new in performance and reliability. Replacement of parts would be purely at the discretion of LGEIL alone. In case
the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be
replaced and in the event such model has been discontinued, it shall be replaced with the model price equivalent
at the time of purchase.
8. In case of any damage to the product/customer abuse/repairs by un-authorized personnel's/ misuse detected/ by
the Authorized Service Centre personnel, the warranty conditions are not applicable and repairs will be done subject
to availability of parts and on a chargeable basis only.
9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly
or indirectly out of any defect being noticed in the equipment during warranty period of the Washing Machine. The
company's obligation under this warranty shall be limited to repair or providing replacement of defective parts only
under the warranty period.
10.The company or its Authorized Service Centre reserves the right to retain any part/s or component replaced its
discretion, in the event of defect being noticed in the equipment during warranty period.
11. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that
the company is under no obligation to do so in a specified period of time.
12.Warranty does not cover accessories external to the equipment supplied by the dealer
13.In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation
rules may apply on the purchaser to accept as a commercial solution in lieu of repairs.
14.If any coloured internal or external components are replaced, there will be no commitment to ensure that the shades
match with the original or other components. The replaced shades, patterns, tints may vary from the customer's
unit due to continuous usage of the unit. Any matching components changed at customer's request will be
chargeable basis except the component which actually needed.
15.Free Installation or Demo of the product, can be availed only once & within 3 months from the date of purchase.
16.Any extended warranty offered by LGEIL has to be supported by relevant proof.
17.Warranty shall expire after the warranty period as mentioned above even if the Washing Machine may not be in
use for any time during the warranty period for any reason.
18.Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for settling any
claims, disputes arising under the warranty.

WARRANTY

27

Advertisement

Table of Contents
loading

Table of Contents