Table of Contents
Advertisement
Fix a problem : App issues
3.
Check for
updates
4.
Use
safe mode
to see if apps you installed are causing the issue and uninstall as needed.
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
5.
If you're storing photos/videos on your SD card,
getting the error. If so, replace the SD card with a new card. Make sure the new card is certified A1 and has a
fast write speed.
Error: Camera busy
This error can occur if you use the camera in one app and then switch to another app that requires permission to
access the camera.
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.
2.
Check which apps have
Settings
> Apps & notifications > Advanced > Permission manager > Camera
Review the list of the apps on your phone that request camera access and remove access for apps that look
suspicious or that you don't use.
3.
Clear the
cache and data
Error: Trash is full
If you're getting messages about the trash being full:
1.
Open
the Photos app.
2.
Touch Library > Trash.
3.
Touch > Empty trash.
4.
Touch Empty trash to confirm the deletion.
Messaging problems
If you're having problems
1.
Check for
updates
2.
Check if a
software update
3.
Turn your phone off and then on again.
4.
If the problem persists, follow the steps below for specific problems. After each troubleshooting step, check to
see if your issue is fixed.
Red ! on text message
If you see
, your text message was not sent.
to your Camera app.
permission
to access the camera.
for the Camera app.
sending or receiving
to your messaging app.
is available for your phone.
remove
the card and see if you can take photos without
messages, try the following:
207
Advertisement
Table of Contents
