Location - Motorola Moto G8 Plus User Manual

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Other settings : Location
Fix a problem
Problem:
Location isn't working
After each step, check to see if the issue is fixed.
1.
Turn location off
and then on again.
2.
Turn
airplane mode
3.
If you're using a case, remove it and check if GPS is working. The case might be obstructing the sensor.
4.
Check if Battery Saver is on.
5.
Turn your phone off and then on again.
6.
Check for updates
7.
Clear the cache and data
8.
Use safe mode
to see if apps you installed are causing the issue and uninstall as needed.
If location works correctly in safe mode, a 3rd party app is probably causing the issue. A lot of apps use your
phone's location. If these apps end up with corrupted files, it can affect your phone's location too.
Problem:
Location isn't accurate
Turn accuracy on:
1.
Go to
Settings
> Location.
2.
Touch Advanced > Google Location Accuracy.
3.
Turn Improve location accuracy on
When this setting is on, your phone uses GPS, Wi-Fi, mobile networks, and sensors to get the most accurate

location.

When it's off, your phone uses only GPS to find location, which can be slower and less accurate.
Let your phone scan for nearby Wi-Fi networks or Bluetooth devices:
1.
Go to
Settings
> Location.
2.
Touch Wi‑Fi and Bluetooth scanning.
3.
Turn Wi-Fi scanning and Bluetooth scanning on
on, wait 15-20 seconds, then turn it off again.
To save power, when Battery Saver is on, your phone disables location services.
to the Maps app. After updating the app, restart your phone.
for the Maps app.
.
.
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