Whirlpool WHR31TS4E Use And Care Manual
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Whirlpool WHR31TS4E Use And Care Manual

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CUSTOMER SERVICE NUMBER
In the U.S. 1-855-666-4477
KEEP THIS GUIDE FOR FUTURE REFERENCE!
Warrantor: Zhongshan Galanz Consumer
Electric Appliances Co., Ltd, Guangdong 528428
Use and Care Guide
Model No.:
WHR31TS4E
®
/™ ©2020
Whirlpool
. All rights reserved.
by
Gala
nz-Zhongshan Galanz Consumer Electric Appliances Co., Ltd.,
Guangdong, China. Limited warranty provided by manufacturer.
To ensure proper use of this appliance and for your safety, please read
the following instructions completely before operating this appliance.
Manufactured under license
Table of Contents
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Frequently Asked Questions (20)

  • Why is my Whirlpool WHR31TS4E Refrigerator not cooling but the freezer is fine?

    If your refrigerator seems too warm or food does not seem to cool, consider the following:

    • Possible Cause: The temperature setting may be too warm.
      • Solution: Lower the temperature setting.
    • Possible Cause: The door was opened too frequently.
      • Solution: This is normal.
    • Possible Cause: The door was not closed tightly.
      • Solution: Check to make sure that nothing inside the refrigerator is causing the door to not close.
    • Possible Cause: Warm weather.
      • Solution: This is normal.

    For more information, see page 8 of the manual.
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  • Why is my Whirlpool WHR31TS4E Refrigerator not cooling?

    If your refrigerator is not operating or seems too warm, consider the following:

    • Possible Cause: The refrigerator is not plugged in tightly.
      • Solution: Unplug, wait 10 seconds, then plug in again.
    • Possible Cause: A tripped circuit breaker or blown fuse.
      • Solution: Replace the fuse or reset the circuit breaker.
    • Possible Cause: A problem with the electrical outlet.
      • Solution: Consult with a qualified electrician.
    • Possible Cause: The temperature setting may be too warm.
      • Solution: Lower the temperature setting.
    • Possible Cause: The door was opened too frequently.
      • Solution: This is normal.
    • Possible Cause: The door was not closed tightly.
      • Solution: Check to make sure that nothing inside the refrigerator is causing the door to not close.
    • Possible Cause: Warm weather.
      • Solution: This is normal.

    For more information, see page 8 of the manual.
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  • How to set the temperature on a Whirlpool WHR31TS4E Refrigerator?

    The temperature of the refrigerator can be controlled manually by the knob. The settings are:

    • "OFF" means no cooling, but the power of the refrigerator is not shut off.
    • "MAX" is the coolest possible temperature setting.
    • "MED" setting is normally advised.
    • If you want the temperature warmer, turn the knob to "MIN".

    For more information, see page 4 of the manual.
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  • How can I optimize energy efficiency for my Whirlpool WHR31TS4E Refrigerator?

    To optimize energy efficiency for your refrigerator, follow these recommendations:

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  • What should I do if my Whirlpool WHR31TS4E Refrigerator is making unusual noises?

    If your refrigerator is making unusual noises, consider the following:

    • Vibration Noise:
      • Possible Cause: The refrigerator is on an uneven surface.
        • Solution: Adjust the leveling legs.
      • Possible Cause: The refrigerator is touching the wall.
        • Solution: Move the refrigerator away from the wall.
    • Normal Condition: The flow of refrigerant through the coils can cause a noise.

    For more information, see page 8 of the manual.
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  • Why is my Whirlpool WHR31TS4E Refrigerator freezing my food?

    If your compressor runs too long or cycles on and off frequently, which could lead to food freezing, consider the following:

    • Possible Cause: The temperature control is set at the coldest setting.
      • Solution: Adjust the temperature to a warmer setting.

    For more information, see page 8 of the manual.
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  • How to find the model number for my Whirlpool WHR31TS4E Refrigerator?

    The model number for your refrigerator is WHR31TS4E. When calling for assistance or service, it is recommended to have the model number ready for the operator.

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  • How to defrost the Whirlpool WHR31TS4E Refrigerator?

    To defrost your refrigerator, follow these steps:

    1. Remove all food and ice cube tray from the refrigerator and freezer compartment.
    2. If your model has a drip tray, place it under the freezer compartment to collect water. You may need to empty the drip tray multiple times during the defrosting process.
    3. Turn the unit off and unplug it from the outlet.
    4. The defrosting process can take several hours. Open the door to speed up the process.
    5. Once defrosting is complete, wipe the compartment with a soft cloth to remove any remaining water.
    6. Reset the refrigerator temperature according to the operating instructions.
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  • How do I properly clean the interior of my Whirlpool WHR31TS4E Refrigerator?

    To properly clean the interior of your refrigerator:

    1. Clean the interior of the appliance with a mixture of warm water and baking soda, using about 1-2 tablespoons per quart of water.
    2. Use a sponge or soft cloth and make sure to wipe excess moisture out before cleaning around the controls.
    3. Rinse thoroughly with warm water and dry with a clean soft cloth.

    For more information, see page 5 of the manual.
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  • Why is my Whirlpool WHR31TS4E Refrigerator leaking water inside?

    If moisture forms on the inside of the appliance, it could be due to:

    • Possible Cause: Periods of high humidity.
      • Solution: This is normal.
    • Possible Cause: The door is opened too long or too frequently.
      • Solution: This is normal.

    For more information, see page 8 of the manual.
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  • Why does my Whirlpool WHR31TS4E Refrigerator run constantly?

    If your compressor runs too long or cycles on and off frequently, consider the following:

    • Possible Cause: Hot weather.
      • Solution: This is normal.
    • Possible Cause: The door was opened too frequently.
      • Solution: This is normal.
    • Possible Cause: The door was not closed tightly.
      • Solution: Make sure that nothing inside the refrigerator is causing the door to not close.
    • Possible Cause: The temperature control is set at the coldest setting.
      • Solution: Adjust the temperature to a warmer setting.
    • Possible Cause: Large amounts of food were placed in the refrigerator.
      • Solution: This is normal.

    For more information, see page 8 of the manual.
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  • How to level a Whirlpool WHR31TS4E Refrigerator?

    The refrigerator's leveling legs on the front corners can be adjusted to level the appliance. To raise the appliance, turn the legs clockwise, and to lower it, turn them counter-clockwise. Ensure the appliance is sloped slightly backward to ensure that the door closes tightly. After reversing the door, remember to adjust the leveling legs as the final step.

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  • How to reverse the door on a Whirlpool WHR31TS4E Refrigerator?

    To reverse the door, follow these steps:

    1. Remove the top hinge cover and 3 top hinge screws, then remove the top hinge.
    2. Remove the Freezer Door.
    3. Remove 2 cabinet plugs and 1 door handle plug.
    4. Remove middle hinge screws and middle hinge.
    5. Remove the refrigerator door.
    6. Remove right and left leveling legs.
    7. Remove 3 bottom hinge screws and the bottom hinge.
    8. Install the bottom hinge on the other side of the leveling legs with 3 bottom hinge screws.
    9. Install right and left leveling legs into the two holes below the refrigerator. 1
    10. Install the refrigerator door. 1
    11. Install the middle hinge on the other side. 1
    12. Install the freezer door and fix the top hinge with 3 top hinge screws and fix the top hinge cover. 1
    13. Adjust the leveling legs.

    Note: Do not tilt the appliance over 45 degrees when reversing the door, as this could cause possible damage to the sealed system.


    For more information, see page 7 of the manual.
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  • How to change the light bulb in a Whirlpool WHR31TS4E Refrigerator?

    To change the light bulb, follow these steps:

    1. Move the lamp cover 1.2 - 2 inches (3.05 - 5.08 cm) in the direction indicated by the arrow.
    2. Take out the lamp cover.
    3. Rotate and take out the bulb in a counterclockwise direction.
    4. Replace the bulb with a screwing light (120V/10W) and reinstall the lamp cover.

    For more information, see page 7 of the manual.
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  • How to adjust the doors on a Whirlpool WHR31TS4E Refrigerator?

    The refrigerator's leveling legs on the front corners can be adjusted to ensure the door closes tightly. To raise the appliance, turn the legs clockwise, and to lower it, turn them counter-clockwise. Ensure the appliance is sloped slightly backward for proper door closure. After reversing the door, remember to adjust the leveling legs as the final step.

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  • What type of light bulb does the Whirlpool WHR31TS4E Refrigerator use for replacement?

    The Whirlpool WHR31TS4E Refrigerator uses a screwing light (120V/10W) for replacement.

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  • How do I turn off my Whirlpool WHR31TS4E Refrigerator?

    To turn off your refrigerator, turn off the refrigerator and unplug it from the outlet. If preparing for an extended vacation, it is recommended that all food be removed, the appliance be turned off and unplugged, and the interior cleaned with the door left open.


    For more information, see page 6 of the manual.
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  • How to turn on the Whirlpool WHR31TS4E Refrigerator?

    To turn on your refrigerator, first allow it to stand upright for 4 hours before use. Then, plug the refrigerator into a grounded 3 prong outlet.


    For more information, see page 4 of the manual.
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  • How to adjust the door swing on a Whirlpool WHR31TS4E Refrigerator?

    To change the door swing, you can reverse the door. This process involves several steps including removing hinges and reinstalling the door on the opposite side. It is important not to tilt the appliance over 45 degrees when reversing the door, as this could damage the sealed system. The process involves:

    1. Removing the top hinge cover and screws, then the top hinge.
    2. Removing the Freezer Door.
    3. Removing cabinet plugs and door handle plug.
    4. Removing middle hinge screws and middle hinge.
    5. Removing the refrigerator door.
    6. Removing right and left leveling legs.
    7. Removing bottom hinge screws and the bottom hinge.
    8. Installing the bottom hinge on the other side with screws.
    9. Installing right and left leveling legs into the holes below the refrigerator. 1
    10. Installing the refrigerator door. 1
    11. Installing the middle hinge on the other side. 1
    12. Installing the freezer door and fixing the top hinge with screws and the top hinge cover. 1
    13. Adjusting the leveling legs.

    For more information, see page 7 of the manual.
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  • How do I prepare my Whirlpool WHR31TS4E Refrigerator for a power outage?

    During a power failure, your refrigerator can typically keep food cool for several hours. To prepare and manage during an outage:

    1. Do not put additional food into the appliance.
    2. Avoid opening the door.
    3. Disconnect the plug from the outlet and reconnect when power is restored.
    4. Always inspect for, and discard any spoiled or thawed food before resuming use of the appliance.

    For more information, see page 6 of the manual.
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Questions and answers

Diane
July 1, 2025

There is a removable plastic white tray, about 5" x 7" in the back of the fridge. It is apparently a drip tray. Is there a model number for that? We would like to replace it, Thank you. Have a blessed day.

0

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Summary of Contents for Whirlpool WHR31TS4E

  • Page 1 Use and Care Guide Model No.: WHR31TS4E ® /™ ©2020 Whirlpool . All rights reserved. Manufactured under license Gala nz-Zhongshan Galanz Consumer Electric Appliances Co., Ltd., CUSTOMER SERVICE NUMBER Guangdong, China. Limited warranty provided by manufacturer. In the U.S. 1-855-666-4477...

  • Page 2: Limited Warranty

    Your safety and the safety of others are very important. We have provided many important safety messages in this manual Disposal of the refrigerator and on your appliance. Always read and obey all safety messages. Grounding instructions This is the safety alert symbol. Location requirements This symbol alerts you to potential hazards that can kill or hurt you...
  • Page 3 DISPOSAL OF THE REFRIGERATOR WARNING WARNING Suffocation Hazard Remove door from your old refrigerator. Failure to do so can result in death or brain damage. Explosion Hazard Before you throw away your old refrigerator: Keep flammable materials and vapors, such as 1.

  • Page 4: Parts And Features

    Before using the refrigerator for the first time, remove all of the packing PARTS AND FEATURES materials, including the foam base and adhesive tape holding accessories in place. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

  • Page 5: Specifications

    SPECIFICATIONS WARNING Model WHR31TS4E Electric shock protection type Capacity (cu.ft) Voltage (V) Explosion Hazard Use nonflammable cleaner. Frequency (Hz) Failure to do so can result in death, explosion, or fire. Current (A) Sound [dB] < Energy Consumption (kwh/24h) 0.88 • Clean the interior of the appliance with a mixture of warm water and baking soda, use about 1-2 tablespoons per quart of water.
  • Page 6 WARNING WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator. Electrical Shock Hazard Failure to do so can result in back or other Disconnect power before cleaning. injury. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 7 Top hinge cover Uninstall the cover and replace the light with a screwing light (120V/10W). Top hinge screw Refer to the illustrations and instructions below: Top hinge Freezer Door 1. Move the lamp cover 1.2 - 2 (3.05 - 5.08 cm) according to arrow point direction. Cabinet plugs Refrigerator Door Middle plug...
  • Page 8 WARNING Make sure that nothing inside the refrigerator is causing the door to not close Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
  • Page 9 Assistance We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount Before calling for assistance or service, please check “Troubleshooting”. It may save of the purchase price. Every implied warranty, including any statutory You the cost of a service call.

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