1. Thank you! Thank you for having chosen one of signotec’s products. You now have a robust, durable and high- tech solution that is unrivalled in this market segment. The signotec Gamma LCD signature pad serves as an input device for signatures and is used to capture writing characteristics (biometrics) accurately and in a high resolution and to display textual and colour graphical information on the LCD.
Failure to comply with these precautions will result in the loss of your warranty. Furthermore, signotec will not accept any responsibility for the repair or replacement of the device.
Immediately upon or after receiving the product, check that all associated components have been delivered. If a component is missing, defective or visibly damaged, please contact signotec or the authorised dealer from whom you purchased the product within one working day. If you do not com-...
7. Connection types The signotec Gamma signature pad is available in a variety of connection types. You can choose between an HID/WinUSB and a vCOM (FTDI) version for use in virtual serial mode. The HID/WinUSB device (item no. ends with U100) is designed for local use on a computer. A device featuring an integrated USB-serial converter (FTDI) (item no.
Citrix environments. Note: The signotec Virtual Channel driver is required on the client. The driver is available ex-works for various systems (such as IGEL and Rangee clients). If this is not the case, the driver must be purchased.
Note: Please use only the supplied cable or appropriate spare parts from signotec to ensure correct functionality. The USB standard provides for a maximum cable length of three metres.
The installation of drivers alone does not indicate that all device functions will be enabled. To use the signature pad, you also need software that provides communication with the device. You can use the signotec standard software products if you do not have software that supports the signotec signature pad. Please refer to www.signotec.com...
You can recalibrate the sensor if the signature is not situated exactly under the tip of the pen. Tip: The devices are pre-calibrated by signotec ex-works. It is only necessary to recalibrate the sensor in extraordinary circumstances or in the event of an error.
Maintenance, care and cleaning signotec signature pads are maintenance-free. No technical components need to be replaced regularly or depending on use. You should handle the device with care, maintain it regularly and replace accessories promptly if they show signs of use in order to increase the device’s service life as much as possible.
Within the warranty period, signotec GmbH will repair free of charge all defects of the product that are caused by processing errors or material defects. It is at the discretion of signotec to repair or replace individual parts or the entire product. The replacement can mean new or repaired parts or a new or repaired product.
12. Support and repairs The products and solutions from signotec were designed to make our customers satisfied users. If, contrary to expectations, problems occur, you can find the necessary help and support on our FAQ and support pages. 12.1. Technical support...
GmbH, based in Ratingen, Germany. Reproduction of this documentation, in part or in whole, is subject to prior written approval from signotec GmbH. All hardware and software names used are trade names and/or trademarks of their respective manufacturers/owners. Subject to change at any time without notice.
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