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Signature Pad signotec Alpha User manual signotec GmbH Am Gierath 20 b 40885 Ratingen, Germany (+49-2102) 535-7510 www.signotec.com info@signotec.de Version 1.8 as of May 15, 2019...
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GmbH based in Ratingen, Germany. Reproduction of this documentation, in part or in whole, is subject to prior written approval from signotec GmbH. All hardware and soft- ware names used are trade names and/or trademarks of their respective manufacturers/own- ers.
The LCD Signature Pad signotec Alpha was designed for the use in an office- or at the coun- terenvironment and was tested in exactly these operating settings. The use of the device in other fields of application may damage it and is undertaken entirely at the user’s own risk.
Power supply Included with the product is a 12V power supply unit for the LCD Signature Pad signotec Al- pha. It is designed that large to offer additional 500 mA per port for further USB ports. Warning! Only use the power supply unit included because other power supplies could damage the device.
Connection types The LCD Signature Pad signotec Alpha can be operated in three different modes (depending on the purchased version with/without Ethernet option). The three modes are Ethernet, VCOM, and USB. By default, the LCD Signature Pad signotec Alpha comes pre-configured for the use via the WinUSB port.
Signature pads with a serial interface are required for op- erating within a Windows terminal server, remote desktop or Citrix environment. The LCD Signature Pad signotec Al- pha can be addressed via a virtual COM port, which is used to simulate the serial port. For this purpose, select the setting ‘vCOM’...
Alpha will automatically switch to the slower HID mode. After a successful installation process, you may check if the device is listed in your device manager. If the LCD Signature Pad signotec Alpha does not appear in the device manager, you must repeat the driver installation.
Alternatively, the calibration can be carried out via the signoSign/2 application software. Pen and pen holder The signotec pads are equipped with a robust and maintenance-free pen that does not require batteries. With its realistic size it gives the user an optimal writing experience. The pen can be attached to the pen holder.
General safety notes Please read the general safety notes carefully. You can find them in the download section of www.signotec.com. 10 Maintenance and cleaning Clean your pad regularly. Dust and dirt particles may stick to the glass and pen and consider- ably wear down the glass surface.
11 Support – Contact The products and solutions from signotec are designed to make our customers satisfied users. If you should encounter an unexpected problem, you can turn to our support pages for the necessary help and support. If you need technical assistance, we are pleased to offer telephone support or check the problem...
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