1. Thank you! Thank you for having chosen one of signotec’s products. You now have a robust, durable and high- tech solution that is unrivalled in this market segment. The signotec Sigma Lite signature pad serves as an input device for signatures and is used to capture writing characteristics (biometrics) accurately and in a high resolution.
Failure to comply with these precautions will result in the loss of your warranty. Furthermore, signotec will not accept any responsibility for the repair or replacement of the device.
Immediately upon or after receiving the product, check that all associated components have been delivered. If a component is missing, defective or visibly damaged, please contact signotec or the authorised dealer from whom you purchased the product within one working day. If you do not com-...
Barcode with unique serial number 7. Connection types The signotec Sigma Lite signature pad is available in a variety of connection types. You can choose between an HID-USB and a vCOM (FTDI) version for use in virtual serial mode. The HID-USB device (item no.
To do so, the stand- ardised FTDI driver must be installed on the client. b) The ‘signotec virtual COM port driver’, which must be purchased separately, is available for devices without an integrated USB-to-serial converter (FTDI). This driver is available for Windows and Linux operating systems and converts the connected USB device into a virtual COM port.
Citrix environments. Note: The signotec Virtual Channel driver is required on the client. The driver is available ex-works for various systems (such as IGEL and Rangee clients). If this is not the case, the driver must be purchased.
10.1. Screen protectors The signotec Sigma Lite has a robust plastic surface. It is not necessary to add more protection under normal circumstances. 10.2. Pen and pen cartridge The signotec pads are equipped with a robust and maintenance-free pen that does not require batteries.
Within the warranty period, signotec GmbH will repair free of charge all defects of the product that are caused by processing errors or material defects. It is at the discretion of signotec to repair or replace individual parts or the entire product. The replacement can mean new or repaired parts or a new or repaired product.
Repairs and repair attempts by persons not authorised by signotec. 12. Support and repairs The products and solutions from signotec were designed to make our customers satisfied users. If, contrary to expectations, problems occur, you can find the necessary help and support on our FAQ and support pages.
GmbH, based in Ratingen, Germany. Reproduction of this documentation, in part or in whole, is subject to prior written approval from signotec GmbH. All hardware and software names used are trade names and/or trademarks of their respective manufacturers/owners. Subject to change at any time without notice.
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