Page 1
® PTZOptics EPTZ NDI |HX ZCAM G2 User Manual Model No: PTEPTZ-NDI-ZCAM-G2 V1.2 (English) Please check PTZOPTICS.com for the most up to date version of this document Rev 1.2 8/20...
Page 2
Preface Thank you for purchasing a PTZOptics camera. This manual introduces the function, installation and operation of the camera. Prior to installation and usage, please read the manual thoroughly. Precautions This product can only be used in the specified conditions in order to avoid any damage to the camera: •...
Table of Contents Supplied Accessories…………………………………………………………………………………………………….. Notes……………………………………………………………………………………………………………………... Features………………………………………………………………………………………………………………….. Product Specifications…………………………………………………………………………………………………… Back of the Camera……………………………………………………………………………………………………… Serial Communication Control…………………………………………………………………………………………... VISCA Command List…………………………………………………………………………………………………... Menu Settings……………………………………………………………………………………………………………. 21 Exposure……………………………………………………………………………………………………………. Color………………………………………………………………………………………………………………... Image……………………………………………………………………………………………………………….. Noise Reduction……………………………………………………………………………………………………. Setting……………………………………………………………………………………………………………… Information…………………………………………………………………………………………………………. Restore Default……………………………………………………………………………………………………... Network Connection…………………………………………………………………………………………………….. Setting up a Network Video Stream……………………………………………………………………………………… 25 Additional Network Info……………………………………………………………………………………………...
Supplied Accessories When you unpack your camera, check that all the supplied accessories are included: ⚫ Camera ......... 1 ⚫ AC Power Adaptor ....1 ⚫ Quick Start Guide ....1 Notes ⚫ Electrical Safety Installation and operation must be in accordance with national and local electric safety standards. Do not use any power supply other than the one originally supplied with this camera.
® ® Allows for NDI |HX control through NDI approved platform PTZOptics VISCA over IP RS485 remote camera control interface Web-based IP remote camera control Button controls on back of camera ▪ Hold left on Menu Navigation button for 5+ seconds to toggle Dynamic or Static IP addressing ▪...
Product Specifications Model PTEPTZ-NDI-ZCAM-G2 ® Type PTZOptics NDI |HX & 3G-SDI HD 1080p Camera Features Video System 1080p-30/25, 720p-30/25 Sensor Panasonic 1/2.5", CMOS, Effective Pixels: 8.51M Scanning Mode Progressive Lens F=2.8mm F1.8 - F2.8 Minimal Illumination 0.5 Lux (@F1.8, AGC ON)
Page 7
32Kbps ~ 102400Kbps Video Bit Rate Variable Rate, Fixed Rate Bit Rate Type Frame Rate 50Hz: 1fps ~ 25fps, 60Hz: 1fps ~ 30fps Audio Compression Audio Bit Rate 48Kbps, 64Kbps, 96Kbps, 128Kbps TCP/IP, HTTP, RTSP, RTMP, DHCP, Multicast, etc. Support Protocols General Specifications JEITA type (DC IN 12V) or RJ45 via PoE 802.3af Power Connector...
Back of the Camera 1. DC12V Power Jack 5. RJ45 Network/NDI ® |HX Connection 2. USB 2.0 connection (Future use) 6. Power LED Indicator 3. Phoenix Connector (RS485 & audio) 7. 3G-SDI Video Output 2 (EPTZ View) 4. Menu Navigation Buttons 8.
Serial Communication Control In default working mode, the camera is able to connect to a VISCA controller with an RS485 serial interface. ➢ RS485 Communication Control The camera can be controlled via RS485, Half-duplex mode, with support for VISCA, Pelco-D or Pelco-P protocol. The parameters of RS485 are as follows: Baud rate: 2400, 4800 or 9600 bps.
VISCA Command List Part 1: Camera-Issued Messages ACK/Completion Message Function Command Command Packet Comments z0 4y FF Returned when the command is accepted. ACK/Completion (y: Socket No.) Messages z0 5y FF Completion Returned when the command has been executed. (y: Socket No.) Error Messages Function Command...
Menu Settings EXPOSURE Mode Auto 1. MENU ExpCompMode Press [MENU] button to display the On Screen Display Gain Limit Menu on the normal screen, using arrow button to move the Meter Average cursor to the item to be set. Press the [HOME] button to Backlight enter the corresponding sub-menu.
3. COLOR 4. IMAGE Move the main menu cursor to [COLOR], and press the Move the main menu cursor to [IMAGE], and press the [HOME] key to enter the color page, as shown in the [HOME] key to enter the image page, as shown in the following figure.
Restore: Confirm restore factory settings, optional items: RESTORE DEFAULT Yes, No. Restore? Note: Press [HOME] button to confirm, all parameter restore default, include IR Remote address and VISCA address. Change Value [Home] OK [Menu] Back Network Connection 1. Operating Environment Operating System: Windows 2000/2003/XP/Vista/7/8.1/10 Network Protocol: TCP/IP Client PC: P4 / 128M RAM / 40GHD / support for scaled graphics card, support for DirectX8.0 or more advanced version.
2. Next, go online and download the IP Address Settings Tool. It’s available for Windows & Mac OS at ptzoptics.com/download. 3. Once you complete the download, launch the “Upgrade v2.8C” tool. Select your network connection type from the “Interface”...
Page 29
From the Web Interface, you have two (2) ways to view the video feed. a. Set the secondary stream to MJPEG. b. Install the PTZOptics ActiveX Plugin and use Internet Explorder. i. For more detail, go to help.ptzoptics.com. 7. From the Web Interface, you can control the camera using the arrows on the left side. You can also adjust many of your camera’s settings via this IP interface.
Additional Network Info Discovering your Network IP range You can discover the IP range of your network by using the Command Prompt for Windows, or the Terminal app for Macs and following the steps below. Windows 1. Type “CMD” into the search bar in the start menu. 2.
Camera Web Interface The Web Interface allows you to control the camera, view the video feed, and adjust many of the camera’s settings. Menu The Menu allows you to traverse the Web Interface. By default, the “Live” option is selected. Live This tab allows you to view the video feed of the camera.
Network LAN Settings: The Lan Settings section allows you to adjust the IP parameters of the camera. The default IP address of the camera is 192.168.100.99. You cannot change the MAC address. IP Configuration Type: Fixed IP Address (Static) & Dynamic IP Address (DHCP). IP Address: Camera’s IP address.
Page 35
Subnet Mask: Network Subnet Mask. Gateway: Network Gateway. DNS Address: Network Domain Name Server address. MAC Address: The camera’s MAC address. Apply & Cancel Buttons: Apply or cancel the changes made to the LAN Settings section. Port Settings: The Port Settings section allows you to adjust the network ports of the camera. HTTP Port: This port is used for HTTP-CGI control, and for the web application.
NTP Time Sync: Enable / Disable NTP Time Sync Server Address: Text field for NTP server. Time Interval: Adjust the Time Interval in minutes. Default: 1440 Main Time Show: Enable / Disable Main Time Position: Main Time position Sub Time Show: Enable / Disable Sub Time Position: Sub Time position Apply &...
Photobooth Functionality Your PTZOptics camera can quickly and easily take a series of four (4) still image or video files that are stored on the camera and made accessible with a standard web browser on the same network. Photos You have two (2) options to initiate a series of four (4) still images being captured…...
Page 40
second delay between four (4) ten (10) second videos being captured. To retrieve your series of four (4) videos, you will need to open a standard web browser with network access to the camera and use the following HTTP strings to retrieve the still image files as desired. Video 1: http://[Camera IP]/video1.mp4 Video 2: http://[Camera IP]/video2.mp4 Video 3: http://[Camera IP]/video3.mp4...
® Upgrading the NDI | HX If you have a PTZOptics non-NDI camera, you can upgrade it by following the four (4) steps below. 1. Purchase a PTZOptics NDI License. Visit https://ptzoptics.com/where-to-buy/ for more information 2.
Maintenance and Troubleshooting Camera Maintenance ⚫ If the camera will not be used for a long time, please turn off the power switch. ⚫ Use a soft cloth or lotion-free tissue to clean the camera body. ⚫ Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.
Page 43
VISCA address). Copyright Notice The entire contents of this manual, whose copyright belongs to PTZOptics, may not be cloned, copied or translated in any way without the explicit permission of the company. Product specifications and information referred to in this document are for reference only and as such are subject to updating at any time without prior notice.
Need help?
Do you have a question about the NDI HX ZCAM G2 and is the answer not in the manual?
Questions and answers