Widex Menu series User Instructions
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Widex Menu series User Instructions

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USER INSTRUCTIONS
THE MENU™ SERIES
ME-X model
In-the-ear

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  • Page 1 USER INSTRUCTIONS THE MENU™ SERIES ME-X model In-the-ear...
  • Page 2 YOUR WIDEX HEARING AID (To be filled out by the hearing care professional) … MENU3 … MENU5 … MENU10 Date: _________________________________________ Battery size: 312 … Vent … No vent...
  • Page 3 Programs: 6 Master … Music … TV … T … M+T … Standard … Acclimatization … Audibility Extender … Zen...

  • Page 4: Table Of Contents

    CONTENTS DESCRIPTION OF THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . 6 Right/left identification .
  • Page 5 CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 The hearing aid .

  • Page 6: Description Of The Hearing Aid

    DESCRIPTION OF THE HEARING AID 1. Microphone openings 2. Volume control 3. Program button 4. On/off function 5. Nail grip 6. Sound outlet 7. NanoCare wax guard 8. Vent (Not in all versions).
  • Page 7 Your hearing aid may be provided with a listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care professional .
  • Page 8 Intended use The hearing aids are intended as air conduction amplification de- vices to be used in everyday listening environments. The hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.

  • Page 9: Right/Left Identification

    Right/left identification If you are wearing hearing aids in both ears, it is easy to tell them apart as the right-ear hearing aid has a red Widex logo, and the left-ear hearing aid a blue logo. The arrow shows the position of the logo.

  • Page 10: Acoustic Indicators

    Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be tones (SmartTone) or a spoken message (SmartSpeak)*. The signal can also be deactivated. Functions Default settings Other settings Tone Adjusting volume Confirming program button use...

  • Page 11: The Battery

    The battery We recommend zinc-air batteries. Use a size 312 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries.
  • Page 12 CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance, as this can cause the hearing aid to malfunction . Use the nail grip to push the battery com- partment cover downwards and open the cover.
  • Page 13 Place the battery so that the plus (+) sign of the battery faces upwards. You can use the battery magnet provided to steer the battery into place. If the battery compartment cover does not close easily, the bat- tery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table.

  • Page 14: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly ex- hausted, unless this function has been disabled (see page 10). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid . Exhausted batteries may leak, damaging the hearing aid .

  • Page 15: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery compartment cover of your hearing aid also func- tions as the on/off switch. Close the battery compartment cover and push it upwards to turn the hearing aid on. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled.
  • Page 16 Push the battery compartment cover downwards to turn the hearing aid off. Please remember to turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for sev- eral days.

  • Page 17: Positioning The Hearing Aid

    Positioning the hearing aid Close the battery compartment cover completely. Hold your hearing aid with your thumb and fore finger. Slowly guide the hear- ing aid into your ear canal until you feel resistance. Let go of the hearing aid and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal.
  • Page 18 To help position the hearing aid proper- ly you could pull the outer ear backwards and upwards with the opposite hand. If your hearing aid does not fit or sit properly, causing discom- fort, irritation, redness or the like, contact your hearing care pro- fessional.

  • Page 19: Removing The Hearing Aid

    Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gently. If it is difficult, you can try to move the hearing aid carefully from side to side. It may also help to pull the outer ear back- wards and upwards with the opposite hand.

  • Page 20: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to gradually lower the volume.
  • Page 21 WARNING If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional .
  • Page 22 To turn off the sound completely • Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again • Press the lever upwards or • Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off, or when you change program.

  • Page 23: Listening Programs

    Listening programs By default, your hearing aid contains a Master program, with the option of an extra program. A number of supplementary pro- grams can also be made available. If this solution is chosen, you can have up to five programs. Master All the automatic functions work to ensure comfort in all listening situations...
  • Page 24 Standard All the automatic functions work to ensure audibility and speech understanding in all listening situations Acclimatization This program has the same features as the Master program but provides slightly less amplification Audibility Makes high-frequency sounds audible Extender* Zen* Generates different kinds of tones. * Available separately If your needs change over time, the combination of listening programs can be altered.
  • Page 25 Zen program Your hearing aid may be provided with a unique optional listen- ing program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds.
  • Page 26 CAUTION If you perceive a decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional . Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus.
  • Page 27 Directions for use Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care professionals as to how to use the program, when to use the program and/or how long to use the program.
  • Page 28 Precautions To ensure the safety and effectiveness of the Zen program when used as a sound therapy tool for tinnitus, the tinnitus manage- ment program must be designed and conducted by hearing care professionals who are trained in tinnitus management. A tinni- tus management program should include a complete audiologi- cal evaluation, tinnitus diagnosis, counseling, use of proper am- plification and/or sound therapy tools.
  • Page 29 Warnings Use of the Zen program may interfere with hearing everyday sounds including speech. It should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. Risks There are no known risks or side effects associated with the use of the Zen program.

  • Page 30: Switching Between The Listening Programs

    Switching between the listening programs To change programs, press the program button briefly. Each time you switch to an- other program, an acoustic indicator will sound unless this function has been disa- bled. Program 1: One short beep or message Program 2: Two short beeps or message Program 3:...

  • Page 31: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid. 1. Cloth 2. Brush 3. Wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories.

  • Page 32: The Hearing Aid

    The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. WARNING Never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction .
  • Page 33 When the hearing aid is not in use, keep it in a warm, dry place with the battery compartment cover open, to ventilate the hearing aid and allow it to dry.
  • Page 34 We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there. Below is an example of how the sound outlet and vent openings may be positioned.

  • Page 35: The Sound Outlet

    The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound outlet with the small brush or cloth. Do not at- tempt to clean the wax guard.
  • Page 36 WARNING If you cannot clean the sound outlet completely, you should contact your hearing care professional . Do not insert anything into the sound outlet, as this could damage the hearing aid .

  • Page 37: The Vent

    The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the wax removing tool all the way through the vent.
  • Page 38 WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax . Make it a habit to clean the vent every day! In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected .

  • Page 39: Nanocare Tm Wax Guard

    NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard consists of the following parts: 1.
  • Page 40 CAUTION The wax guard is disposable and for one-time use only . Do not attempt to clean or reuse a wax guard . This could damage your hearing aid and/ or cause the wax guard to become dislodged in your ear .

  • Page 41: Changing The Nanocare Wax Guard

    Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. Sound outlet 3. Used wax guard...
  • Page 42 Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the opening of the sound outlet and gently press the wax guard into the opening. Then pull the holder straight out. The new wax guard will automatically de- tach from the holder.
  • Page 43 Discard the holder with the used wax guard. The frequency with which the NanoCare wax guard should be changed varies from one individual to another. If you have any questions regarding your NanoCare wax guard, please contact your hearing care professional.
  • Page 44 WARNING If the wax guard fits loosely, discard it and insert another . If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician . Do not try to remove the wax guard from your ear canal yourself .

  • Page 45: Accessories

    ACCESSORIES Remote control A remote control gives you a number of additional options. T-DEX A device for connecting hearing aids to mobile phones using tel- ecoil. For help in determining whether you could benefit from a re- mote control or other accessories, please consult your hearing care professional.

  • Page 46: In Case Of Malfunction

    IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance.
  • Page 47 Problem Possible cause Solution The hearing aid The hearing aid is Make sure the battery is is completely not turned on placed correctly and the bat- silent tery compartment cover is closed correctly. See page 15 The battery does Insert a new battery in the not work hearing aid The sound outlet is...
  • Page 48 Problem Possible cause Solution The hearing aid The battery is Insert a new battery in the volume is not nearly exhausted hearing aid powerful enough The sound outlet is See page 35 blocked Your ear is blocked Contact your ENT doctor/ by earwax physician Your hearing may...
  • Page 49 Problem Possible cause Solution If the hearing aid The hearing aid is Consult your hearing care is uncom fortable not correctly placed professional on how to place to wear in your ear canal. the hearing aid correctly in your ear canal The hearing aid Contact your hearing care does not fit your ear...

  • Page 50: Caring For Your Hearing Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid:...
  • Page 51 CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a dry location out of reach of children and pets.

  • Page 52: Warnings

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immedi- ately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333 .
  • Page 53 WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause perma- nent damage to their hear ing. •...
  • Page 54 • Regular use of a de-humidifier is recommended to help avoid malfunc- tion of the hearing aid. • Do not use Widex hearing aids in mines or other areas with explosive gases.
  • Page 55 WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid and the hearing aid can become very hot.
  • Page 56 CAUTION • Your hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveil- lance equipment and cell phones.

  • Page 57: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. How- ever, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.

  • Page 58: Regulatory Information

    REGULATORY INFORMATION Contraindications: • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a med- ical evaluation by a licensed physician (preferably a physician who special-...
  • Page 59 will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation . The audiologist or hearing aid dispenser will conduct a hearing aid evalua- tion to assess your ability to hear with and without a hearing aid . The hear- ing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs .
  • Page 60 Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and reha- bilitation since hearing loss may cause problems in language development and the educational and social growth of a child .
  • Page 61 Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health and the environment when waste electrical and elec- tronic equipment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and bat- teries with ordinary household waste .

  • Page 62: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
  • Page 63 Symbol Title/Description Catalog number The product’s catalog (item) number . Serial number The product’s serial number . * Keep away from sunlight The product must be protected from light sources and/or The product must be kept away from heat Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature...
  • Page 64 Symbol Title/Description Upper limit of temperature The highest temperature to which the product can be safely exposed . Temperature limits The highest and lowest temperatures to which the prod- uct can be safely exposed . Consult instructions for use The user instructions contain important cautionary infor- mation (warnings/precautions) and must be read before using the product .
  • Page 65 Symbol Title/Description WEEE mark “Not for general waste” When the product is to be discarded, it must be sent to a designated collection point for recycling and recovery . CE mark The product is in conformity with the requirements set out in European CE marking directives .
  • Page 66 Symbol Title/Description Interference Electromagnetic interference may occur in the vicinity of the product . *The six- or seven-digit number on the product is the serial number . Serial numbers may not always be preceded by...
  • Page 68 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.: É[5qr0w0|k;fa;;] 9 514 0209 041 #03 CIB252/0414 WIDEX, MENU, DEX and NANOCARE are trademarks of Widex A/S...

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