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USER INSTRUCTIONS THE MENU™ SERIES ME-X model In-the-ear...
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YOUR WIDEX HEARING AID (To be filled out by the hearing care professional) MENU3 MENU5 MENU10 Date: _____________________________________ Battery size: 312 Vent No vent Programs: 6 Master Music TV ...
DESCRIPTION OF THE HEARING AID 1. Microphone openings 2. Volume control 3. Program button 4. On/off function 5. Nail grip 6. Sound outlet 7. NanoCare wax guard 8. Vent (Not in all versions). Your hearing aid may be provided with a listening pro- gram called Zen. It makes musical tones (and some- times a rushing noise) in the background.
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WARNING This booklet contains important information and instructions . Please read this booklet carefully before you start using the hearing aid . NOTE Your hearing aid and accessories may not look exactly as illus- trated in this booklet . We also reserve the right to make any changes considered necessary .
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Intended use The hearing aids are intended as air conduction amplifi- cation devices to be used in everyday listening environ- ments. The hearing aids may be provided with the Zen program intended to provide a relaxing sound back- ground (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
If you are wearing hearing aids in both ears, it is easy to tell them apart as the right-ear hearing aid has a red Widex logo, and the left-ear hearing aid a blue logo. The arrow shows the position of the logo.
The battery We recommend zinc-air batteries. Use a size 312 bat- tery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Otherwise there is a risk that the battery life may be re- duced.
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Use the nail grip to push the battery compartment cover downwards and open the cover. Do not press the bat- tery compartment cover beyond the open position. Place the battery so that the plus (+) sign of the battery faces upwards. You can use the battery magnet provided to steer the battery into place.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been dis- abled (see page 7). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid . Exhausted batteries may leak, damaging the hearing aid .
Turning the hearing aid on and off The battery compartment cover of your hearing aid also functions as the on/off switch. Close the battery compartment cover and push it up- wards to turn the hearing aid on. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled.
Positioning the hearing aid Close the battery compartment cover completely. Hold your hearing aid with your thumb and fore finger. Slowly guide the hearing aid into your ear canal until you feel resistance. Let go of the hearing aid and use the tip of your forefinger to gen- tly push it into your ear until it rests comfortably in your ear canal.
Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gently. If it is difficult, you can try to move the hearing aid carefully from side to side. It may also help to pull the outer ear backwards and upwards with the opposite hand.
Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to grad- ually lower the volume.
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To turn off the sound completely • Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again • Press the lever upwards or • Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off, or when you change program.
Listening programs By default, your hearing aid contains a Master program, with the option of an extra program. A number of sup- plementary programs can also be made available. If this solution is chosen, you can have up to five pro- grams.
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If your needs change over time, the combination of lis- tening programs can be altered. Zen program Your hearing aid may be provided with a unique option- al listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hear- ing loss.
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Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
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Precautions To ensure the safety and effectiveness of the Zen pro- gram when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by hearing care professionals who are trained in tinnitus management. A tinnitus manage- ment program should include a complete audiological evaluation, tinnitus diagnosis, counseling, use of prop- er amplification and/or sound therapy tools.
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Risks There are no known risks or side effects associated with the use of the Zen program. However, consistent with our recommendations on the use of conventional hear- ing aids, stop using the hearing aids (and the Zen pro- gram) and seek attention from your hearing care pro- fessional if any of the following symptoms are noted: •...
Switching between the listening programs To change programs, press the program button briefly. Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: One short beep or message Program 2: Two short beeps or message Program 3: Three short beeps or message Program 4: One long and one short beep or message Program 5: One long and two short beeps or message...
CLEANING The following cleaning accessories are available for the hearing aid. 1. Cloth 2. Brush 3. Wax removing tool Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. WARNING Never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction .
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We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there. Below is an example of how the sound outlet and vent openings may be positioned.
The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound out- let with the small brush or cloth. Do not attempt to clean the wax guard.
The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the wax removing tool all the way through the vent. WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax .
NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard consists of the following parts: 1.
Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. Sound outlet 3. Used wax guard...
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Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the open- ing of the sound outlet and gen- tly press the wax guard into the opening. Then pull the holder straight out. The new wax guard will auto- matically detach from the hold- er.
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Discard the holder with the used wax guard. The frequency with which the NanoCare wax guard should be changed varies from one individual to an- other. If you have any questions regarding your NanoCare wax guard, please contact your hearing care profes- sional.
ACCESSORIES Remote control A remote control gives you a num- ber of additional options. T-DEX A device for connecting hearing aids to mobile phones using telecoil. For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or per- forms unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. Problem Possible cause Solution The hearing The hearing aid is Make sure the battery is aid is...
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Problem Possible cause Solution The hearing Your ear is blocked Contact your ENT aid whistles by earwax doctor/physician continuously The hearing aid is Take the hearing aid out not correctly placed and reinsert it in your ear canal The hearing aid fits Contact your hearing loosely in your ear care professional...
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immediately and the 24 Hour National Button Bat- tery Ingestion Hotline at (202) 625-3333 .
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• Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid. • Do not use Widex hearing aids in mines or other areas with ex- plosive gases.
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WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radia- tion, such as that in a microwave oven, can damage your hear- ing aid and the hearing aid can become very hot. Radiation from, for example, room surveillance equipment, burglar alarms and cell phones is weaker and will not damage the hearing aid, but may create audible interference.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.
REGULATORY INFORMATION Contraindications: • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a...
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Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician . Federal law permits a fully informed adult to sign a waiver state- ment declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician .
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Electrical and electronic equipment (EEE) contains materials, components and sub- stances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equip- ment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste .
SYMBOLS SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
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Symbol Title/Description Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed . Upper limit of temperature The highest temperature to which the product can be safely exposed .
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Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives . Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states . C-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the...
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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www . w idex .com Manual no .: É[5qr0w0|k;fa;;] 9 514 0209 041 #02 CIB252/0414 WIDEX, MENU, DEX and NANOCARE are trademarks of Widex A/S...