Terms Of Sale And Warranty - Vinotemp Element EL-30SWCB2D Owner's Manual

TERMS & CONDITIONS
Vinotemp International Corp. ("Seller") and the person or entity that acquires these goods from
Seller ("Purchaser") hereby fully agree to the following terms and conditions of the sale:
Shipping fees are the responsibility of the Purchaser whether freight prepaid or freight collect.
Seller assumes responsibility for the goods sold to the Purchaser until the goods have reached
Purchaser's delivery address (FOB Destination) and the delivery receipt is signed clear. Seller is
not responsible for the carrier's late delivery, missed delivery, unpaved roads, remote locations,
stairs, elevators, narrow door openings and other such issues in attempting to fit or deliver the
goods into the Purchaser's location. Delivery to remote locations may require additional fees.
Remote location may be defined at the discretion of the carrier as more or less than 50 miles
from the nearest major city. Purchaser assumes all responsibility for additional costs related to
freight such as access, measurement, installation, hookup, wiring, moving and storage of the
goods, flight of stairs, carrier's inability to safely and/or adequately deliver, inability to use the
building elevator to lift the goods, narrow openings, along with any additional costs to deliver
or redeliver the product properly. Make sure to review access to the property and size of the
product ordered. The transportation of all goods is subject to the terms and conditions which
the carrier imposes on Purchaser. Installation is the responsibility of the Purchaser. If white
glove delivery was ordered and cannot be performed properly, or access is hindered in any way,
Purchaser agrees to accept delivery curbside (delivery service cannot be refunded). If Purchaser
will-calls or pays for their own freight responsibility transfers to the Purchaser when the
Purchaser or Purchasers freight company picks up the unit from Seller. Freight quoted are
either curbside, threshold or white glove. Standard white glove delivery is main floor, easy
access and NO STAIRS, Doors, aligned feet attached (if necessary) and removal of packaging,
additional fees for additional requests. Each service has a different rate and will require
additional fees. If freight is not charged (Free Shipping or Freight Included) and the order is
cancelled after shipping, a freight charge of 25% of the cost of the unit, each direction will be
charged. Item swap outs are arranged as curbside delivery and pickup unless noted otherwise.
There is no white glove service for returns. Approved returns must have original and/or proper
packaging. Swapouts (Delivery and Pick up are at the same time) Original unit must be packed and
ready for carrier pick up at time of delivery of new unit. Packaging of old unit must be adequate for
shipping, not oversized or on a pallet if unit was not originally delivered on a pallet. Carrier will
not drop off new unit if the original unit is not ready. If the carrier has to make a second
attempt, customer will be subject to additional charges for the attempted delivery and for any
packaging issues. Deliveries include ONE attempt by the shipping company to deliver the
product to the consumer. If for any reason the customer is unavailable to accept the order and
the product is undeliverable under any circumstances, the customer will be responsible for any
extra shipping and handling charges. We are a manufacturer not a shipping company, deliveries
are done by a third party service. Email us at info@vinotemp.com for a quote or any additional
information. Freight discussed is Continental USA (excluding Alaska, Puerto Rico, Hawaii),cost is
additional please email info@vinotemp.com for a quote.
California Proposition 65 Warning: The products sold on this ecommerce website and to the
public may contain chemicals and other substances known to the State of California to cause
cancer and birth defects and other
reproductive harm.
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