6 CUSTOMER SERVICE 6.1 BEFORE CONTACTING CUSTOMER SERVICE 6.2 CONTACT INFORMATION Thank you for purchasing the OWC Mercury Elite-AL Pro Dual! We’re confident that it will provide years of high performance service for your storage and backup needs. This manual contains...
1.5 Detailed View 1.5.1 LED Indicator The OWC Mercury Elite-AL Pro has a single cool blue LED at the front of the hard drive enclosure. It will illuminate blue when powered on, and flash on drive activity (both reading and writing).
OWC Mercury Elite-AL Pro Dual Chapter 2 - System Setup 2 SYSTEM SETUP 2.1 Cover Removal Remove the 2 Phillips screws from the bottom of the enclosure From the rear of the enclosure, push forwards on the interior to slide the chassis out of the outer shell.
OWC Mercury Elite-AL Pro Dual Chapter 2 - System Setup 2.2 Drive Installation (Versions with FireWire & USB) Begin drive installation by setting your hard drive into the chassis, towards the front of the chassis and slide the drive onto the black connector on the green logic board.
OWC Mercury Elite-AL Pro Dual Chapter 2 - System Setup 2.3 RAID Configuration (FW/USB/eSATA Model ONLY) To change the RAID settings on your FireWire & USB equipped enclo- sure, there are jumpers located on the bridge board inside the enclo- sure that need to be adjusted.
OWC Mercury Elite-AL Pro Dual Chapter 2 - System Setup 2.4 Final Assembly Secure the 2 hard drives into the chassis by inserting the 8 Phillips screws (4 each side) through the black rubber anti-vibration grommets, and into the hard drives. You may have to lift up a bit on the drives to get them into position.
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Chapter 2 - System Setup Place the enclosure on it’s side and insert 4 Phillips screws into the holes in the bottom of the enclosure to complete assembly of your new OWC Mercury Elite-AL Pro Dual Bay. Time to power up your new OWC Mercury Elite-AL Pro Dual Bay! Turn the drive so you can see the rear ports.
➀ Select the device with no volumes attached to it; in this picture, that would be the 465.8GB OWC Mercury drive, your drive may be of a dif- ferent size depending on the mechanisms you use. Click once on the picture of the drive icon next to the text.
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OWC Mercury Elite-AL Pro Dual Chapter 3 - Formatting ➂ Once on the Erase tab, you need to name the volume you want to format, and erase it. Name the volume as you want, choose the Volume format type, (Mac OS Extended (Journaled) is default), and click the Erase button.
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Only for XP, 2000, ME and earlier. (XP 64-BIT, Vista & Windows 7 can continue to the next section) If your OWC Mercury Elite-AL Dual was formatted for use on a Macintosh, it will not be readable by Windows without special software.
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Instructions for other operating systems can be found at http://www.macsales.com/format. IMPORTANT NOTE: This procedure will erase all data on your hard disk drives in the OWC Mercury Elite-AL Pro Dual. Back up any important data before proceeding! ➀ With the drive connected to the computer and powered on, right click on the “My Computer”...
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Chapter 3 - Formatting OWC Mercury Elite-AL Pro Dual ➃ Your drive will appear similar to how Disk 1 does below. Notice that the space on the lower right reads as “Unallocated.” Right click in this space and choose “New Partition.”...
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Chapter 3 - Formatting OWC Mercury Elite-AL Pro Dual ➇ If you like, you can specify the drive letter designation for your new drive. Otherwise, one will automatically be assigned. Click “Next. ” ➈ Before you can use the drive, it must be format- ted.
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Chapter 3 - Formatting OWC Mercury Elite-AL Pro Dual ➀➀ Once you have finished with the formatting wizard, you will see that your new drive (rep- resented as “Disk E” in this case) will display a message of “Formatting. ” This...
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Chapter 3 - Formatting OWC Mercury Elite-AL Pro Dual ➀➂ At this point, you may close the Computer Management window. Your drive is ready to use and can be found in “My Computer. ” Using your new Storage Solution on both Macs and PCs? MacDrive™...
If one connection type does not work, switch to another interface and try the solution again. If these suggestions do not work, try the OWC Mercury Elite-AL Pro Dual on a different computer, if avail- able to you.
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OWC Mercury Elite-AL Pro Dual Chapter 4 -Troubleshooting & Tips Backup Software For Mac OS X, we have included Prosoft Engineering’s Data Backup™. Data Backup makes it easy to backup to FireWire and USB drives, net- work drives, CDs and even DVDs. Make schedules so you don’t need to ‘think’...
To ensure that your files are protected and to prevent the loss of your data, we strongly suggest that you keep two copies of your data: one copy on your OWC Mercury Elite-AL Pro Dual, and a second copy on either your internal hard drive or another storage medium, such as an optical backup, or on a second external hard drive.
OWC Mercury Elite-AL Pro Dual Chapter 6 - Customer Service 6 CUSTOMER SERVICE 6.1 Before Contacting Customer Service •Read this manual and review Chapter 4: Troubleshooting & Tips. •Try to confirm the problem is with the hard drive. If you have a second computer, move the enclosure to that system and verify that the solu- tion does not function with that machine.
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