Declaration Of Guarantee Terms - Zanussi ZRB 40NC Instruction Book

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Our appliances are produced with the greatest of care.
However, a defect may still occur. Our consumer servic-
es department will repair this upon request, either during
or after the guarantee period. The service life of the appli-
ance will not, however, be reduced as a result.
This declaration of guarantee terms is based on
European Union Directive 99/44/EC and the provisions
of the Civil Code. The statutory rights that the consumer
has under this legislation are not affected by this declara-
tion of guarantee terms.
This declaration does not affect the vendor's statutory
warranty to the end user. The appliance is guaranteed
within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in para-
graphs 2 to 15, we will remedy free of charge any
defect that occurs within 24 months from the date
the appliance is delivered to the first end user.
These guarantee terms do not apply in the event of
use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance
is returned to the condition it was in before the
defect occurred. Defective parts are replaced or
repaired. Parts replaced free of charge become our
property.
3. So as to avoid more severe damage, the defect
must be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if damage caused to
delicate parts, such as glass (vitreous ceramic),
synthetic materials and rubber, is the result of inap-
propriate use.
6. The guarantee cannot be called on for minor faults
that do not affect the value or the overall reliability of
the appliance.
7. The statutory warranty does not apply when defects
are caused by:
a chemical or electrochemical reaction caused
by water,
abnormal environmental conditions in general,
unsuitable operating conditions,
contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our
responsibility. Nor will the guarantee cover those
caused by inadequate installation or assembly, lack
of maintenance or failure to respect the assembly
instructions or directions for use.
9. Defects that result from repairs or measures carried
out by people who are not qualified or expert or
defects that result from the addition of non-original
accessories or spare parts are not covered by the
guarantee.
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10. Appliances that are easy to transport may be deliv-
ered or sent to the consumer services department.
Home repairs are only anticipated for bulky appli-
ances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or sus-
pended in such a way that removing and replacing
them in the place where they are fitted takes more
than half an hour, the costs that result therefrom will
be charged for. Connected damage caused by
these removal and replacement operations will be
the responsibility of the user.
12. If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs are considered disproportionate, in agree-
ment with the consumer, the defective appliance
may be replaced with another appliance of the same
value.
In this event, we reserve the right to ask for a financial
contribution calculated according to the length of
time it has been used.
13. A repair under guarantee does not mean that the nor-
mal guarantee period will be extended nor that a
new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited
to the same defect.
15. Except in the event where liability is legally imposed,
this declaration of guarantee terms excludes any
compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In
the event of legally admitted liability, compensation
will not exceed the purchase price paid for the appli-
ance.
These guarantee terms are only valid for appliances pur-
chased and used in Belgium. For exported appliances,
the user must first make sure that they satisfy the techni-
cal conditions (e.g.: voltage, frequency, installation
instructions, type of gas, etc.) for the country concerned
and that they can withstand the local climatic and environ-
mental conditions. For appliances purchased abroad, the
user must first ensure that they meet the qualifications
required in Belgium. Non-essential or requested adjust-
ments are not covered by the guarantee and are not pos-
sible in all cases.
Our consumer services department is always at your dis-
posal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444