Troubleshooting - TRENDnet TE100-P1U Quick Installation Manual

Troubleshooting

Q1. The PS Wizard / PS Utility is unable to see my printer server. What should I
do?
A1.
First, double check your hardware connections; make sure that the print
server and printer are powered ON and are properly connected. Second, click
Discover. Third, disable any software firewall programs (e.g. ZoneAlarm). If
your computer is running Windows XP or Vista, disable the built in firewall
program.
Q2. I successfully added a printer to my computer and I can print a test page, but I
cannot print anything from Microsoft Word or other applications.
A2.
Make sure to set the newly installed network printer as your default printer.
Click Start and then click Printers & Faxes, verify that your printer icon has a check
on it.
Q3. I configured my print server to automatically receive an IP Address from a
DHCP server, and now I cannot go into the Print Server's web utility.
A3.
Open PS-Utility v3.11 (See 3. Configure the Print Server) to locate your print
server's IP Address. For MAC users, press the Reset button at the back of the
TE100-P1U, hold the button for 15 seconds, release the button, and enter
http://192.168.0.1 in a web browser to access the web utility feature.
Q4. How do I setup the TE100-P1U on a Mac?
A4.
Type in http://192.168.0.1 in you browser to logon to the built-in web
configuration.
If you still encounter problems or have any questions regarding the TE100-P1U, please
refer to the User's Guide included on the Utility CD-ROM or contact TRENDnet's
Technical Support Department.
7