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Symptom
Error occurs during
writing to disc.
Transfer of images
stops.
DVD drive built into PC
cannot be used after the
provided software has
been installed.
Error appears when
starting ImageMixer 3.
Movies are not
recognized by
application in PC.
The DISC EJECT
button is not valid when
the DVD video camera/
recorder is connected to
PC.
No sound is heard when
an MPEG file imported
into Macintosh is played
back on Quick Time
with an MPEG 2
playback component
adopted.
When the time stamp of
file in DVD-RAM is
viewed on PC, it is
different from the actual
recording time.
It will take some time to
save a video edited on
the video editor of
ImageMixer 3.
"Hardware Removal"
results in error.
No USB HS (high
speed) connection even
when USB2.0 card is
used.
Cause and Correction
The temperature of DVD video camera/recorder is too high due
to continuous operation.
Disconnect the DVD video camera/recorder from PC once,
remove the disc from the DVD video camera/recorder, and then
turn it off. After a few moments, connect them again and write to
a brand-new disc.
Connect the DVD video camera/recorder to another USB terminal
of PC. If your PC is a desktop type, it is recommended that you
use USB terminal on the back of PC. If you are using USB2.0
extended card, it is also recommended that you install the newest
version driver provided by each USB2.0 card maker.
Is disc scratched or does dirt or fingerprint adhere to it?
Clean the disc.
This problem may be solved if you update the DVD editing/
creating software of your PC.
Make sure that your PC display adapter (video card) conforms to
®
DirectX
9.0c.
Make sure the power switch of this DVD video camera/recorder is
set to "HDD" or "DVD".
While the DVD video camera/recorder is connected to PC, use
Explorer to right-click the DVD video camera/recorder drive icon
and execute "Eject".
Since an MPEG file imported into Macintosh using ImageMixer 3
Mac Edition for DVDCAM uses the audio format of AC3 audio, no
audio will be played back even if the Quick Time MPEG-2
playback component is introduced: Only video will be played
back. Use ImageMixer 3 Mac Edition for DVDCAM for playback.
The file system of this DVD video camera/recorder is operated on
Greenwich Mean Time (GMT), and time lag information has not
been set. With Windows
of file viewed on Explorer looks different from the actual recording
time. The actual recording time will appear for date/time
indication on playback screen.
If you are editing a video file whose contents are different from
those of project setting, it may take some time, since the entire
video file must be re-encoded. Reconfirm the project setting.
®
Exit Windows
once, and then disconnect the DVD video camera/
recorder. If your PC uses Windows
problem may be solved if you install Windows
Make sure that you have already installed the driver provided with
the USB2.0 card.
You will need to install the driver provided by USB2.0 card maker
in order to operate the USB2.0 card at HS (high speed).
®
as of September, 2007, the time stamp
®
2000 Professional, the
®
2000 SP3 or later.
Reference
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