Guarantee - Cata OVG60SS User Manual

GUARANTEE

OVG60SS
This appliance is covered by a full manufacturer's 24
month parts and labour guarantee and covers all parts and
labour costs associated with the repair of the appliance
in a domestic environment. We will repair any defect that
arises due to faulty materials or workmanship and use
genuine manufacturers parts.
All claims must be supported with the original receipt or
other reasonable proof of purchase.
If, during the guarantee period, the appliance becomes
irreparable as agreed by the engineer approved by
Apelson then we reserve the right, at our discretion,
to exchange the defective product with a replacement
appliance at Apelson's sole cost. If the same product is
no longer available an alternative will be offered with the
same functions as the faulty item.
After an appliance has been repaired or replaced any
remaining balance of the Apelson guarantee will be valid
and any further call outs during this prescribed period will
be covered by Apelson on the replacement appliance.
Should any person other than an authorized engineer
modify or attempt to repair the appliance then the
warranty will be invalid.
The guarantee applies to the UK mainland, Scotland and
Ireland but is not transferable between EU countries.
This guarantee is non-transferable to any other person or
product.
The guarantee is covered by UK law and is in addition to
and does not diminish your legal rights.
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EXCLUSIONS TO THE GUARANTEE
This guarantee does NOT cover:
Appliances that have been damaged or neglected as a
result of failure to store, assemble, install, use or care
of the products in accordance with the manufacturer's
instructions - Apelson will not accept responsibility under
this guarantee if a product is damaged or becomes
defective due to, misuse, neglect, wilful or accidental
damage or act of god.
Normal wear and tear.
Consumable items such as carbon filters and bulbs. Claims
arising from non-domestic use or commercial environment.
Any gas appliance not fitted by a gas safe qualified
installer.
If no fault is found then Apelson reserves the right
to charge for the call out at the going rate of £55.00
plus VAT.
In the course of the service work carried out it may be
necessary to remove the built in appliance from its fitted
position. If the appliance is glued, grouted or tiled in such
a manner that it cannot be removed, it is the responsibility
of the customer/installer to remove and reinstall the
appliance to facilitate the repair.
This Guarantee does not affect your statutory rights.
The guarantee is offered by Apelson Appliances UK Ltd,
1 Express Way, Off California Drive, Castleford, WF10 5QJ