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Faults and what to do about them
en
Information on the display panel
Display
Õ
r
E:18
Other displays
Faults and what to do about them
Faults
Water is leaking from the
machine.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
The door cannot be
opened.
The program will not
start.
The drum briefly jerks or
judders after the program
has started.
36
Cause/Remedy
Flashes fast + warning signal: The door was opened and the water level is
■
too high. Close the door, continue the programme with A Start/Reload button
or select 0 Spin programme.
Flashes slowly: The door lock temperature is too high to open the door. Wait
■
approx. 30 seconds until the door lock temperature cools down.
Flashes (no water supply): Tap turned on? Water inlet filter blocked? Clean
■
the water inlet filter.
If an additional water filter has been installed (depending on the model), check
for contaminants and clean if required ~ separate installation and cleaning
instruction for water filter.
Water hose kinked or blocked?
Lights up (low water pressure): For information only. This will not affect the
■
programme progress. The programme duration is extended.
Drain pump blocked; clean the drain pump. Clean the drainage hose on the siphon.
Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call customer services.
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw connection of the drain hose.
■
Have you pressed the A Start/Reload button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter ~ Page 35
■
Note:
If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
Is the supply hose kinked or trapped?
■
The safety function is activated. Stop the program?
■
Is the E childproof lock activated? Deactivate.
■
Is "- - - -" selected (Rinse Stop = no final drain)?
■
Can the door only be opened by the emergency release?
■
Have you pressed the A Start/Reload or ñ Finished in button?
■
Is the door closed?
■
Is the E childproof lock activated? Deactivate.
■
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
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