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WARRANTY REGISTRATION
To ensure full warranty coverage or product updates,
registration of your etón or Grundig product should be
complete as soon as possible after purchase or receipt.
To register your radio, please select one of the following
methods:
1) Register by visiting our
website at
http://www.etoncorp.com
2) Call our toll-free registration number anywhere in the
United States or Canada at (888) 889-4391 or
world-wide by dialing (204) 336-6547. French and
English speaking operators available.
LIMITED WARRANTY TO THE ORIGINAL CUSTOMER
This etón or Grundig brand product, as supplied and
distributed by etón Corporation (etón) is warranted by
etón against manufacturing defects in material and
workmanship for the following limited warranty period:
ONE (1) YEAR PARTS AND LABOR
This limited warranty begins on the original date of pur-
chase, and is valid only on products purchased through
an authorized etón retailer and does not include trans-
Warranty repairs must be performed by etón or etón's
portation, installation, removal or reinstallation.
authorized service center. To receive warranty service,
the original dated bill of sale must be presented upon
request as proof of purchase to etón or etón's autho-
rized service center. Transportation to etón or etón's
authorized service center is the responsibility of the pur-
chaser. etón will repair or replace this product, at our
option and at no charge with new or reconditioned
parts, if found to be defective during the limited warran-
ty period specified above. The product must be returned
no later than 15 days beyond the expiration of the war-
ranty period with transportation charges prepaid to etón
or etón's designated service center for warranty cover-
SERVICE INFORMATION
Service your etón or Grundig product
To obtain service for your etón or Grundig product we
recommend first contacting an etón service represen-
tative at 800-872-2228 US, 800-637-1648 Canada or
(650) 903-3866 for problem determination and trou-
ble-shooting. Many of the common questions can be
resolved quickly over the phone. There are two service
types should your etón or Grundig product need
repair.
62
3) Mail your registration information to the following
address:
etón Corporation
1015 Corporation Way
Palo Alto, CA 94303
PRODUCT REGISTRATION
Include your name, full mailing address, phone number,
model purchased, date purchased, retail vendor name
and product serial number (typically located in or near
the battery compartment).
age. Prior to returning any product for warranty
service, the purchaser must contact etón for
problem determination and service procedure.
All replaced parts and products become the property of
etón. Replacement parts and products assume the
remaining original warranty, or ninety (90) days,
whichever is longer. This limited warranty covers manu-
facturing defects in material and workmanship encoun-
tered in normal, noncommercial use of this product and
shall not apply to the following, including, but not limit-
ed to: damage which occurs due to applications and
uses for which the product was not intended; failures or
problems which are caused by products or equipment
not supplied by etón; accidents, misuse, abuse, neglect,
misapplication, fire, water, lightning, or other acts of
nature; incorrect line voltage, fluctuations or surges;
damage caused by improper or faulty installation
(including batteries, which may create an acid leak with
irreversible circuit damage); damage caused by acid
leakage; product alteration or modification; or use of
unauthorized parts, supplies, accessories, or equipment
which damage this product or result in service problems.
1)
–
If your product is still in warranty and the etón ser-
WARRANTY
vice representative determines that warranty service
is needed, a return authorization will be issued and
instructions for shipment to an authorized warranty
repair facility. Do Not ship your radio back without
obtaining the return authorization number.
2)
–
NON-WARRANTY
If your product is no longer under warranty and
requires service our technical staff will refer you to
the nearest repair facility that will be able to best
handle the repair.
APPENDIX
UNDERSTANDING SHORTWAVE
BANDS - THE KEY TO
SUCCESSFULLY USING YOUR
SHORTWAVE RADIO
Do You Need Help?
Monday-Friday, 8:30 a.m. - 4:00 p.m.,
North American Pacific Time.
1-800-872-2228 from the U.S.
1-800-637-1648 from Canada
1-650-903-3866, worldwide
FAX: 650-903-3867
customersvc@etoncorp.com
www.etoncorp.com
Mailing Address:
etón Corporation
1015 Corporation Way
Palo Alto, CA 94303
USA
WHAT IS SHORTWAVE?
Now that you have a shortwave radio, no doubt you'll
want to hear worldwide stations right away. What is
shortwave? What will you hear? Shortwave is a broad-
cast frequency range that allows stations' signals to be
heard over vast distances, usually thousands of miles.
You'll hear news and information along with culturally
oriented programming, sometimes including music. The
programming may or may not be biased or propagan-
dized. If you're new to shortwave, please take some
time to learn the basics outlined below. To successfully
listen to shortwave stations you must know how to find
them. They are found in the shortwave bands. If you're
an experienced shortwave listener, you'll know what
bands are and how to use them, but if you're new,
you'll need to learn about bands first. After that you will
have excellent success. Please read on.
SOME BASIC RULES OF THUMB
• Night shortwave reception is usually better than day-
time shortwave. This can change from time-to-time,
so it's worth checking the bands during the day as
well.
• Shortwave is usually better in the winter than other
times of year.
• Typically, the best daytime shortwave bands are 13,
15, 16, 19, and 22 meters, 16 and 19 usually the
best. At night, the best bands are 25, 31, 41 and 49
meters, with 31 and 49 usually best.
E1XM
MANUAL
• Around sunset and sunrise, both the day and night
bands may often be exceptionally good, often mak-
ing listening at these times quite rewarding.
• Because the construction materials of some buildings
severely block shortwave signals, it may be best to
hold the radio in your hands and get very close to a
window or use an external antenna mounted next to
the window or outside.
WHAT ARE BANDS?
This is the most important concept to learn right away. If
you have ever listened to AM or FM radio, then you
already know what a band is. The AM band is a fre-
quency range stretching from 530 to 1600 kilohertz, the
FM band is 66-108 megahertz. A band is a frequency
range where stations are located. When looking for sta-
tions in these 'bands', you tune around with your tuning
buttons (or the tuning knob on an analog radio) until
you find a station you like. Shortwave is similar and the
shortwave bands have names like 25 meters, 31 meters,
49 meters, etc. These are abbreviated 25m, 31m and
49m. Just like in AM and FM radio, one simply gets into
the shortwave band and tunes around, looking for sta-
tions. Each band represents a frequency range, as shown
in the band chart below. For example, the 19 meter
shortwave band encompasses the frequency range of
15100 to 15600 kilohertz. Since some radios show fre-
quency in megahertz (MHz) and some in kilohertz (KHz),
both are shown here. Look at your radios tuning scale or
its digital display to determine frequency designation it
uses in shortwave. On some shortwave radios these fre-
quencies will look like 15100 KHz, 15105 KHz or 15110
KHz and on other radios they might look like 15.1 MHz,
15.105 Mhz or 15.11 MH. The exact frequency ranges
for these bands may vary somewhat from one radio
model to another. This is perfectly OK. On some radios
the band names, e.g. 19 meters, are clearly marked, on
others they are not marked at all. If it is not apparent
how to get into a band on your radio, consult the own-
ers manual.
A HELPFUL ANALOGY ABOUT BANDS
A shortwave band is like a street with many addresses
on it. In this case, the individual addresses are called fre-
quencies, each one a potential home of a broadcaster.
For example, in the 19 meter band (it could be called 19
Meter Street), 15110 kilohertz is the home of Radio
Spain International, 15190 is the home of BBC World
Service and 15275 is the home of Deutsche Welle
(Germany). As on any street, the occupants at a specific
address are not always at home.
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