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There is something wrong
with the TV.
There is an intermittent
loss of audio or video.
There are small particles
on the TV's bezel.
The PIP menu is not
available.
A POP (TV's internal
banner ad) appears on
the screen.
The TV is making a
popping noise.
The TV is making a
humming noise.
Image Retention (Burn
In) Issue
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting
the TV to a wall, we recommend using cables with 90-degree connectors.
This is part of the product's design and is not a defect.
PIP
functionality is only available when you are using an HDMI or Component
source.
Use Mode (Support
Change
The expansion and contraction of the TV's outer casing may cause a popping
noise. This does not indicate a product malfunction. The TV is safe to use.
Your TV utilizes high-speed switching circuits and high levels of electrical
current, and depending on the brightness level being used may seem slightly
noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our
demanding performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
Watching TV for an extended period of time or using the 4:3 screen ratio only
may result in burn-ins.
Screen Burn Protection (System
Use
screen burn-ins.
Try this!
Use
Mode) to
Home
>
Screen Burn
>
Use.
Protection) to prevent
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