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Jennison Entertainment Technologies SNOW DOWN Service Manual
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Jennison Entertainment Technologies SNOW DOWN Service Manual

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SNOW DOWN SERVICE MANUAL
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
www.JENNISONGAMES.com
VERSION 0.5
Jennison Entertainment Technologies Corporation
822 South Nova Road • Daytona Beach, Florida 32114 • U.S.A.
Phone Number: 1-386-255-1599
Phone Number: 1-386-255-1599
Fax Number: 1-386-255-1589
Service Email: Service@JennisonGames.com
Information Email: Info@JennisonGames.com

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Summary of Contents for Jennison Entertainment Technologies SNOW DOWN

  • Page 1 SNOW DOWN SERVICE MANUAL VERSION 0.5 Jennison Entertainment Technologies Corporation 822 South Nova Road • Daytona Beach, Florida 32114 • U.S.A. Phone Number: 1-386-255-1599 Phone Number: 1-386-255-1599 Service Email: Service@JennisonGames.com Fax Number: 1-386-255-1589 Information Email: Info@JennisonGames.com For Additional Information or for an Electronic Copy of This Manual Visit Our Website...

  • Page 2: Table Of Contents

    Adjusting the Volume Installation Instructions Exiting the Software Adjusting the Payout Percentages Main Board Inputs Main Board Outputs Program Setup Entering the Software Checking the Software Version Viewing Audit Information Resetting Audit Information Jennison Entertainment Technologies Snow Down Service Manual Page 2...

  • Page 3: Safety Notifications

    Follow all instructions contained within this manual and do not make any modifications to the game without first contacting Jennison Entertainment Technologies. DANGER All danger messages are marked in RED boxes. Failure to adhere to these messages could result in personal injury or injury to others.

  • Page 4: Epilepsy Warning

    Play in a well-lit room Do not play when you are drowsy or fatigued If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing. Jennison Entertainment Technologies Snow Down Service Manual Page 4...
  • Page 5 DO NOT remove the cabinet glass without first reading the removal instructions. Do not attempt to remove the glass without at least two people. DANGER DO NOT attempt to assemble Snow Down without another adult to assist in the assembly. J.E.T. recommends at least three people for assembly. DANGER DO NOT move the game without the help of another adult.
  • Page 6 Use appropriate care when servicing the game and ensure that all removed components are away from facility guests and children. CAUTION Only qualified service personal should service Snow Down. Contact J.E.T. first with any questions before replacing any part. Jennison Entertainment Technologies...

  • Page 7: Fcc Compliance

    This Class “A” digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique da la classe “A” respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Jennison Entertainment Technologies Snow Down Service Manual Page 7...

  • Page 8: Rohs Compliance

    As of November 2013, Jennison Entertainment Technologies has tested all components used in the manufacturing of Snow Down™. All components have been found to be within the standards set forth for RoHS compliance by the European Union. Test reports are available and will be provided upon request.

  • Page 9: Cabinet Dimensions

    1524 Snow Down ships on two 4' x 8' skids within the United States, Canada, and Mexico. The main cabinet ships on one and the control centers, header section ship on the other. The skid that the main cabinet is on has been designed so that a forklift can lift the unit off.

  • Page 10: Electrical Requirements

    YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON ALL FOUR POWER SUPPLIES DANGER DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF SNOW DOWN. ENSURE THAT THE OUTLET HAS PROPER VOLTAGE BEFORE TURNING ON THE UNIT Jennison Entertainment Technologies Snow Down Service Manual...

  • Page 11: Installation Instructions

    HAS A DIFFERENT MEANING AS SEEN IN THE FOLLOWING CHART. FAILURE TO FOLLOW THIS MANUAL IN ITS ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE INSTALLATION OF THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR DISTRIBUTOR PRIOR TO CONTINUING. NEITHER J.E.T. OR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY DAMAGE CAUSED DURING IMPROPER INSTALLATION PROCEDURES.
  • Page 12 Step # 1 Unloading the game from the truck Snow Down is shipped two different ways. One way is where the header components box is stored on top of the main cabinet (shown in the photo to the right). This consolidates space on the truck and may reduce costs.
  • Page 13 Entertainment Technologies and (or) the distributor the equipment was purchased through, is NOT RESPONSIBLE for any damage received during shipping and CANNOT help with the filing of the damage claim. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 13...
  • Page 14 Step # 2-B Removing the game from the pallet or skid Ensure that the forks come completely through the cabinet before lifting the unit. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 14...
  • Page 15 When moving the unit, push from the side only DO NOT push on the glass. WARNING PUSH ONLY FROM THE SIDE OF THE MAIN CABINET Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 15...
  • Page 16 Remove all foam and review the cabinet for any signs of internal or concealed damage. NOTICE CONTACT YOUR DISTRIBUTOR IF YOU NOTICE ANY INTERNAL OR CONCEALED DAMAGE Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 16...
  • Page 17 DO NOT pull the cabinet apart to remove this, gently rotate the marquee so that it will come out. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 17...
  • Page 18 Pick each assembly up on each end to avoid cracking the plastic Snow Down marquee. Check Box When This Step is Complete Step # 4-E Removing the acrylic header marquee(s) Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 18...
  • Page 19 Lifting the header cabinet out of the box CAUTION DO NOT STORE THE CABINET HEADER ON THE GROUND UPSIDE DOWN. THERE ARE BOARDS ON THE TOP THAT WILL GET DAMAGED. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 19...
  • Page 20 CAUTION DO NOT SLIDE THE HEADER ACROSS THE TOP OF THE CABINET. LEFT IT HIGH ENOUGH SO THAT IT DOES NOT CATCH ANY WIRES. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 20...
  • Page 21 Plug in the first three pin Molex connector. This is the high voltage line (Blue / Brown / Yellow-Green) going to the header power supply. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 21...
  • Page 22 Pull the ceiling AC Power cord up through the top and ensure there is no remaining slack in the cord. WARNING ENSURE THE POWER CABLE DOES NOT GET CAUGHT BETWEEN CABINETS Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 22...
  • Page 23 Note the color of the graphic on the header should match the color of that side of the cabinet. Red on Red Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 23...
  • Page 24 Check Box When This Step is Complete Step # 6 Locating the control center components box Locate the control center components box and cut the straps holding the box together. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 24...
  • Page 25 Do not discard the contents list as it may be required for warranty purposes at a later date. side 1 electrical Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 25...
  • Page 26 NOTE that the color of the marquee should match the appropriate side of the cabinet. (Blue goes towards the Blue stripes and Red goes towards the Red stripes) Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 26...
  • Page 27 Reviewing the marquee header assembly Look at each corner and ensure that the color of the marquee panel matches the adjacent panel (Red to Red). Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 27...
  • Page 28 Connecting Electrical Connectors Use a sturdy step stool or ladder and connect all connection on the top of the cabinet header. Each Snow Down logo LED board should plug into the available (RED/BLACK) two pin Molex connector. Check Box When This Step is Complete...
  • Page 29 Check Box When This Step is Complete Step # 7 Removing the metal shipping brackets Remove the two nuts and two washers on the BOTTOM of each shipping bracket. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 29...
  • Page 30 Run this cord through an available hole in the bottom of the metal cabinet. We suggest you use a hole closest to your power outlet. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 30...
  • Page 31 Unplug the AC power cord going to the computer. To prevent possible errors in monitor setup, ensure that the computers AC power cable is removed. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 31...
  • Page 32 Plug in the floor power cable It is possible to either get power from the ceiling or from the floor in certain models of Snow Down. For installation, please use the FLOOR POWER cable. Check Box When This Step is Complete...
  • Page 33 Check Box When This Step is Complete Step # 7-L Preparing to raise the unit Stand back from the game as shown in the photo. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 33...
  • Page 34 If the remote does not respond, unplug or power OFF the game to stop power to the jacks. WARNING CHECK TO MAKE SURE NO WIRES ARE CAUGHT Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 34...
  • Page 35 There is a number located next to each jack. This number is engraved into the cabinet and corresponds to the number on the remote control. In this case - this is Jack # 2 Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 35...
  • Page 36 Ensure that the cabinet is level the entire time. It may be necessary to stop one jack while continuing to raise the others to keep the unit level. CAUTION CONTINUE TO ENSURE ALL WIRES ARE FREE Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 36...
  • Page 37 1 is for left and 2 is for right. For example: S1 is south pole left side. These can go anywhere, but were originally installed and lined up in these positions during testing. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 37...
  • Page 38 Pay attention to the numbers next to the jack and corresponding number on the remote. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 38...
  • Page 39 After the holes line up, put the bolts through each hole. Check Box When This Step is Complete Step # 7-Y-6 Lining up the holes Ensure that both bolts pass through each hole. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 39...
  • Page 40 The wires that go to the vertical LED board are RED / BROWN /ORANGE / BLACK. If you plug in the wrong cable, the lights may just be steady white and will not cascade. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 40...
  • Page 41 Check to make sure 16 nuts and bolts used to secure the cabinet supports are tight. Check Box When This Step is Complete Step # 9 Turn power OFF Turn the power switch OFF Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 41...
  • Page 42 The color on the bottom should match the color on the side of the game. Red towards the Red stripes and Blue towards the Blue stripes. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 42...
  • Page 43 Check Box When This Step is Complete Step # 12 Securing the side skirt Attach the remaining side cabinet skirt using the provided screws. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 43...
  • Page 44 "S" for South side and "N" for North side. These have been tested in those positions and alignment is sufficient. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 44...
  • Page 45 SEEK ADDITONAL HELP IF NEEDED Check Box When This Step is Complete Step # 14-A Inspect the control center cabinets Inspect both control center units for any damage. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 45...
  • Page 46 Check Box When This Step is Complete Step # 14-D Locating the power cables The power cables for the control center should run down and behind the bearing bracket. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 46...
  • Page 47 Step # 14-G Connection # 2 Connect the DVI monitor cable WARNING DO NOT PLUG IN OR REMOVE THE MONITOR CABLE WITH THE COMPUTER TURNED ON. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 47...
  • Page 48 Check Box When This Step is Complete Step # 15-A Connecting the wires There are two connections that must be made on the blue side. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 48...
  • Page 49 Check Box When This Step is Complete Step # 15-D Securing the control centers to the main unit Push each control center into the center part of the main cabinet. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 49...
  • Page 50 Use the provided metric socket to tighten. Check Box When This Step is Complete Step # 17 Installing the metal corner skirts Install the four metal corner skirts. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 50...
  • Page 51 Check Box When This Step is Complete Step # 18-B Insert the handle into each bracket Insert the handle into each handle bracket and rotate 180 degrees. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 51...
  • Page 52 BACK AND FORTH WHILE YOU ARE WORKING INSIDE. Check Box When This Step is Complete Step # 18-E Installing the handle Install and tighten the first set of nuts Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 52...
  • Page 53 If it does, adjustment will need to be made at the connection point. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 53...
  • Page 54 Check Box When This Step is Complete Step # 21 Open each ticket access door and install tickets Install tickets into each of ticket dispensers. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 54...
  • Page 55 (It may take up to two minutes for the PC to start) 3) After the software starts - check to make sure that "LINK" disappears and the "INSERT COIN /SWIPE CARD appears on screen. Check Box When This Step is Complete Jennison Entertainment Technologies Snow Down Service Manual Page 55...
  • Page 56 UNDERSTANDING THE SEG DISPLAY LOCATION Jennison Entertainment Technologies Snow Down Service Manual Page 205...
  • Page 57 UNDERSTANDING THE SCORE STATES & SCORE VALUE SETS Jennison Entertainment Technologies Snow Down Service Manual Page 206...
  • Page 58 1000 SEG # 4 SEG # 3 SEG # 2 SEG # 1 USD $2.00 GAME PLAY BONUS 1000 SEG # 4 SEG # 3 SEG # 2 SEG # 1 Jennison Entertainment Technologies Snow Down Service Manual Page 207...
  • Page 59 CHANGING INDIVIDUAL SCORE SEG DISPLAY VALUES The software in Snow Down was designed so that operators may be able to quickly and easily change any and all values shown on the five score SEG display's. Should you wish to modify the values of the score SEG's to a value that is NOT pre-programmed in the SETUP menu by JET, please carefully review the following instructions.
  • Page 60 BOTH turned ON and connected. Push both the "ALT" and "F4" button on the keyboard at the SAME TIME. This will exit the Snow Down software and should take you to the Windows screen.
  • Page 61 CHANGING INDIVIDUAL SCORE SEG DISPLAY VALUES Step # 6 Locating the Snow Down configuration files Click "START" and then "MY COMPUTER" Step # 7 Locating the Snow Down configuration files Under HARD DISK DRIVES - click" LOCAL DISCK (D:)" Step # 8...
  • Page 62 Step # 9 Viewing the files inside the Snow Down folder There are various files and folders inside the Snow Down program file. DO NOT delete or modify any of the files inside this folder! Making modifications to any files other...
  • Page 63 CHANGING INDIVIDUAL SCORE SEG DISPLAY VALUES Step # 12 Opening the configuration file Navigate back to the Snow Down folder and then open the CONFIGURATION file. This file should open in NOTEPAD or a similar editing software. All values that can be modified in the Snow Down menu are written to this file.
  • Page 64 Score state values B When you modify score state B in this configuration file, you will be modifying what appears later in the Snow Down System setup menu. To modify score State B - Locate the ScoreStateB0 - ScoreStateB4 lines. Only modify the five values to the right of the equals sign.
  • Page 65 After saving the file, you may then click on the "X" in the top right corner of the window and close the Notepad file. Step # 20 Closing the Snow Down system folder After the Notepad file closes, click on the "X" of the "Snow_Down_20130528" folder to close it.
  • Page 66 ON. NOTE: Please wait at least 45 seconds between turning the computer OFF and then turning it back ON - not doing so could damage the solid state drive. Jennison Entertainment Technologies Snow Down Service Manual Page 215...
  • Page 67 CHANGING INDIVIDUAL SCORE SEG DISPLAY VALUES Step # 24 Entering the Snow Down system setup After the machine restarts, has entered the software mode, and has the software values displayed on the SEG displays - locate the keypad inside the Player # 1 (RED) ticket access door.
  • Page 68 PLAYER # 1 (RED) - SINGLE PLAY BUTTON PLAYER # 1 (RED) - DOUBLE / SD BUTTON U10 IS NOT UTLIZED IN SNOW DOWN. THIS SPARE IC CAN BE USED IN U08 & U09 TO RECITFY POTENTIAL ISSUES WITH THOSE IC'S.
  • Page 69 SOCKET The Snow Down input/output board utilizes 5 input IC's to control all inputs used within the game. In Snow Down, only TWO of the FIVE IC's are used, those being U08 & U09. The remaining three IC's U10, U11 and U12 are not used to control any input function.
  • Page 70 MAIN BOARD OUTPUTS - (THROUGH VERSION 20130130) SNOW DOWN - MAIN BOARD OUTPUT CHART OUTPUT # CONTENT OUTPUT # CONTENT BLOWER FAN # 1 BLOWER FAN # 2 BLOWER FAN # 3 BLOWER FAN # 4 BLOWER FAN # 5...
  • Page 71 DIP SWITCH SETTINGS SWITCH # 1 (SW1) DESCRIPTION VALUE SW11 SW12 SW13 SW14 SW15 SW16 SW17 SW18 SWITCH # 1 IS NOT USED IN SNOW DOWN SWITCH # 2 (SW2) DESCRIPTION VALUE SW21 SW22 SW23 SW24 SW25 SW26 SW27 SW28...