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Malfunctions
Fault
The appliance is not work-
ing.
The programme does not
start.
The door cannot be opened. Rinse Hold
Cause
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.
You have not pressed
Door is not closed.
Childproof lock is activated.
is activated.
Laundry is caught in the
door.
The detergent drawer has
not been pushed in as far as
it can go.
The pump for the intelligent
dosing system is blocked.
is activated.
troubleshooting
Connect the appliance to the power
▶
supply.
Check the circuit breaker in the
▶
fuse box.
Check whether the lighting in your
▶
kitchen or other appliances are
working.
.
Press
.
▶
Close the door.
1.
Press
to start the programme.
2.
→ "Deactivating the childproof
▶
lock", Page 46
Check whether
▶
→ "Buttons", Page 26
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Push the detergent drawer in as far
▶
as it will go.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 54
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 72
Note: You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→ "Buttons", Page 26
Continue the programme by select-
▶
ing Spin or Drain and pressing
.
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 45
Troubleshooting en
is activated.
63
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