Tow-Starting Or Towing Away - Mercedes-Benz EQC 350 4MATIC 2021 Owner's Manual

320 Breakdown assistance
Keep children away.
Observe this Owner's Manual.
Starting assistance and charging the 12 V
battery
Only have starting assistance provided by a
#
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
Only have the battery charged at a qualified
#
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Replacing the 12 V battery
Only have the battery replaced at a qualified
#
specialist workshop, e.g. at a Mercedes-Benz
Service Centre.

Tow-starting or towing away

Overview of the permitted towing methods
* NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in cer‐
tain situations:
Active Brake Assist
R
Active Distance Assist DISTRONIC
R
HOLD function
R
Active Parking Assist
R
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit‐
uations:
During towing
#
In a car wash
#
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar sys‐
tems.
If you notice that the vehicle has lost coolant, do
not have it towed away. Have the vehicle trans‐
ported instead.
* NOTE Damage to the vehicle due to tow‐
ing away incorrectly
Observe the instructions and notes on
#
towing away.
Permitted towing methods
All vehicles
Both axles on Yes, maximum 50 km at
the ground 50 km/h, only forwards with
the driver in the cockpit.
Front axle Yes, maximum 50 km at
raised 50 km/h
Rear axle No
raised