Epson TM-U925 User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. Printer
  5. U925 - TM B/W Dot-matrix Printer
  6. User manual
Epson TM-U925 User Manual

Epson TM-U925 User Manual

Pos printer
Hide thumbs Also See for TM-U925:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
TM-U925
User's Manual
400485705

Advertisement

Table of Contents
loading

Related Manuals for Epson TM-U925

Summary of Contents for Epson TM-U925

  • Page 1 TM-U925 User’s Manual 400485705...

  • Page 2: Printer Parts

    Printer parts DIP switches are on the bottom Power switch Cover open button Control panel Printer cover Display connector POWER POWER light ERROR ERROR light RECEIPT RECEIPT OUT light JOURNAL SLIP light SLIP RECEIPT RECEIPT FEED button FEED SLIP FEED button...
  • Page 3 Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.

  • Page 4: Emc And Safety Standards Applied

    The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by SEIKO EPSON Corporation could void your authority to operate the equipment. CE Marking Safety: EN60950...

  • Page 5: Fcc Compliance Statement

    CE Marking The printer conforms to the following Directives and Norms Directive 89/336/EEC Directive 90/384/EEC FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6 GEREÄUSCHPEGEL Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).

  • Page 7: Options And Accessories

    Introduction Features The TM-U925 is a high-quality POS printer that can print on both slip and roll paper. The printer has the following features: ❏ Wide slip paper capability (maximum characters per line: 88 with 7 x 9 font). ❏...

  • Page 8: About This Manual

    About This Manual Setting Up and Using ❏ Chapter 1 contains information on unpacking the printer, setting it up, running the self test, setting the DIP switches, and adjusting the paper near end detector. ❏ Chapter 2 contains information on using the printer, including the optional MICR reader.

  • Page 9: Table Of Contents

    Connecting the Printer to Your Computer ....... . . 1-3...
  • Page 10 Chapter 4 Reference Information Printing Specifications ..........4-1 Character Specifications Ribbon Specifications .

  • Page 11: Chapter 1 Setting Up The Printer

    Use these instructions whenever you need to open or close the printer. Open the printer by pushing the cover-open button and then lifting the printer cover. Close the printer by pressing on the indentation on the right side of the printer cover until it audibly clicks into place. OPEN OPEN...

  • Page 12: Unpacking

    The printer is protected during shipping by a piece of protective material that must be removed before you turn on the printer. Pull out the protective material and remove it from the printer as shown below. 1-2 Setting Up the Printer...

  • Page 13: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer Follow the procedures below only when you use the printer as a single unit (not connected to an intelligent module). When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details.

  • Page 14: Connecting The Printer To The Drawer Connector

    Connecting the Printer to the Drawer Connector Follow the procedures below to connect a drawer to the printer only when you use the printer as a single unit (not connected to an intelligent module). When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details.

  • Page 15: Connecting To A Direct Connection Display Module

    Connecting to a Direct Connection Display Module If you are using the printer as a single unit (not connected to an intelligent module) and you plan to connect a direct connection display module, follow the steps below. When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details.

  • Page 16: Connecting The Power Supply

    See the IM-403/405 User's Guide for details. CAUTION: Make sure that you use the EPSON PS-170 power supply. When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet.

  • Page 17: Grounding The Printer

    Grounding the Printer When you use the printer as a single unit (not connected to an intelligent module), you need an appropriate ground wire to ground your printer.

  • Page 18: Installing The Ribbon Cassette

    Installing the Ribbon Cassette Use Epson ERC-31 (P) ribbon cassette for your printer. CAUTION: Never turn the ribbon cassette's feed knob in the opposite direction of the arrow marked on the cassette. 1. Turn on the printer and open the printer cover.

  • Page 19: Iinstalling The Paper Roll

    2 and 3 above. Note: To remove the ribbon cassette, grasp the ribbon cassette's tab and pull it out of the printer. See the illustration in step 2 above for the location of the tab. IInstalling the Paper Roll Use a paper roll that matches the printer's specifications.
  • Page 20 4. Insert the tip of the paper into the paper inlet and push it in until it is automatically detected and fed into the printer. 5. Tear off the paper on the cutter. If the paper was not fed far enough, press the RECEIPT FEED button to feed additional paper.

  • Page 21: Self Test

    You can run the self test with either roll paper or slip paper. Running the self test with roll paper 1. Make sure the printer is turned off and the printer cover is closed properly. 2. While holding down the RECEIPT FEED button, turn on the printer to begin the self test.

  • Page 22: Running The Self Test With Slip Paper

    The printer is ready to receive data as soon as it completes the self test. Note: If you want to pause the self test manually, press the RECEIPT FEED button. Then press the RECEIPT FEED button to continue the self test.

  • Page 23: Setting The Dip Switches

    Parity selection Transmission speed selection (See the table below) Customer display connection* Data receive error Handshaking * Effective when a direct connection display module is connected to the printer's display module connector. Transmission Speed Transmission Speed (BPS) 1200 2400 4800...

  • Page 24: Changing The Dip Switch Settings

    If the DIP switch setting is changed after the printer power is turned on, the change is not effective. 4. If DIP switch 2-7 or 2-8 is on while the printer power is turned on, the printer may be reset, depending on the signal state. DIP switches should not be operated while the printer power is turned on.
  • Page 25 CAUTION: Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1. Make sure the printer is turned off. 2. Remove the screw from the DIP switch cover. Then take off the DIP switch cover, as shown in the illustration below.

  • Page 26: Adjusting The Paper Near End Detector

    Note: The printer also has a paper end-sensor that stops the printer at the very end of a roll. This sensor cannot be turned off by software. 1. Open the printer cover and remove the paper roll.
  • Page 27 3. Find the corresponding adjustment position number from the table below. Distance A 10 mm (0.39 inch) 8 mm (0.32 inch) 6 mm (0.24 inch) 4 mm (0.16 inch) 2 mm (0.08 inch) distance A Adjustment position number Setting Up the Printer 1-17...
  • Page 28 5 leaves the most 6. Be sure that the detecting lever moves freely after you finish the adjustment. 7. Re-install the paper roll, as described earlier in this chapter. 1-18 Setting Up the Printer Loosen Secure...

  • Page 29: Chapter 2 Using The Printer

    Buttons These buttons can be disabled by the ESC c 5 command, but they work whenever the printer cover is open, even if they have been disabled by the ESC c 5 command. RECEIPT FEED Press the RECEIPT FEED button once to advance receipt paper one line.

  • Page 30: Indicator Lights

    POWER (green) The POWER light is on when the printer power is on. ERROR (red) The ERROR light is on or blinking when the printer is not ready to print. The ERROR light is on (not blinking) under the following conditions: ❏...

  • Page 31: Slip Paper Handling

    Paper Specifications in Chapter 4. Note: Be sure to install a paper roll in the printer even if you plan to print only on slip paper. This will prevent paper jams. You can also prevent paper jams by using slip paper that is flat and has no wrinkles, creases, or folds.
  • Page 32 Note: Place the caution label, which reminds you how to insert slip paper, on the printer as shown in the illustration below, if necessary. CAUTION: Be sure to put the caution label exactly in the position shown. If you put it another place, such as over the slip paper inlet, the printer may be damaged.

  • Page 33: Using The Power Switch Cover

    Using the MICR Reader (Option) If your printer has the factory installed optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to read and process MICR characters on personal checks, read this section.
  • Page 34 1. Wait until the computer sends the FS a 0 command to the printer, causing it to enter the MICR mode. The SLIP light blinks. 2. Turn the check over so that it is face down with the MICR characters on the righthand side, as shown in the illustration below.
  • Page 35 4. Insert the check as far as it will go. The printer will detect the check and start drawing it in. 5. When the printer starts drawing it in, let go of the check immediately. The SLIP light quits blinking but stays on.
  • Page 36 2-8 Using the Printer...

  • Page 37: Chapter 3 Troubleshooting

    The ERROR light is on (not blinking) and nothing is printed. If the RECEIPT OUT light is on, the paper roll is not installed or is at or near the end. Install a new paper roll in the printer. See Chapter 1 for instructions.
  • Page 38 First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-3.) If there is no paper jam and the printer has been printing for quite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usually within two or three minutes).

  • Page 39: Paper Handling Problems

    The printer sounds like it is printing, but nothing is printed. The ribbon cassette may not be installed properly. See the instructions in Chapter 1. The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1.
  • Page 40 2. Cut the paper as shown in the illustration, using a pair of scissors or a knife; then remove the paper roll. 3. If the paper is caught in the automatic cutter blade, open the cutter blade by rotating the gear in the direction shown in the illustration.
  • Page 41 4. Move the OPEN <-> LOCK lever on each side of the printer in the direction shown in the illustration; the cutter unit then opens automatically. 5. Pull the paper out gently. If the paper tears, make sure you remove any remaining pieces.
  • Page 42 Do not touch the print head because it can be very hot after printing continuously for a long time. 7. Remove any paper from inside the printer. 8. If you removed the print head cover, replace the cover and secure the screw, as shown in the illustration below.

  • Page 43: Cleaning The Micr Mechanism

    MICR reading errors. Cleaning the MICR mechanism is simple. First, send the cleaning command (FS c) to the printer. Then insert the special MICR cleaning paper the same way you insert a check. The printer feeds the paper through, cleaning the MICR head, roller, and paper path.

  • Page 44: Hexadecimal Dump

    During the hex dump all commands except DLE EOT and DLE ENQ are disabled. 5. Open the cover to set the printer off line so that it will print the last line. 6. Close the cover and turn off the printer or reset it to turn off the hex dump mode.

  • Page 45: Chapter 4 Reference Information

    High speed Copy Note: *1 The printer automatically goes to low speed mode during bit image printing, regardless of the type of selected paper. *2 Print mode can be changed using the GS E command. Serial impact dot matrix 9-pin vertical line, 0.353 mm {1/72”} wire pitch 0.29 mm {.01"}...

  • Page 46: Character Specifications

    Character Specifications Number of characters: Character structure: Character size: Characters per inch, characters per second, characters per line, character size Character Character structure * 1 spacing (half dots) 9 x 9 3 dots 7 x 9 2 dots *1 Horizontal dots x vertical dots *2 CPI: Characters Per Inch (number of characters per 25.4 mm) *3 CPS: Characters Per Second (number of characters per second) *4 CPL: Characters Per Line...

  • Page 47: Ribbon Specifications

    98% or more at 25°C (75°F) Rating = ([total checks – number misread or not identified]/total checks) Check paper tested is EPSON standard check paper. Checks must be flat, without curls, folds, or wrinkles. Normal check paper with thickness of 0.09 to 0.2mm {0.0035 to 0.0079”}...

  • Page 48: Micr Use

    Removes the check paper. 4-4 Reference Information MICR reader mechanism (only when the printer is used with the MICR reader): MCBF: 160,000 passes Life: 240,000 passes (One pass: from reading characters to printing endorsements on a U.S.A. personal check (152 mm {5.98”} long)

  • Page 49: Notes On Micr Use

    The check waiting state is canceled using DLE ENQ 3. ❏ After a personal check is ejected, the SLIP light comes on and the printer does not proceed to the next operation until the check is removed. ❏ The check waiting time and the interval from when a check is inserted to when the operation starts can be set using ESC f.
  • Page 50 4-6 Reference Information Size: Width 69.5 mm ± 0.5 mm {2.74" ± 0.02"} Maximum 83 mm {3.27"} outside diameter: Thickness: 0.06 to 0.09 mm {.0024 to .0035"} Mass: 52.3 to 64.0 g/m 17 lbs} (JIS P8124) (45 to 55 Kg {20.41 to 24.94 lbs}/ 1000 sheets/788 mm 1091mm {31.02"...
  • Page 51 Relationship between ambient temperature and number of copies Number of copies Original + 4 copies Original + 1 to 3 copies Ambient temperature and copy capability Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described in the table below.
  • Page 52 Note: When using multi-ply paper that consists of an original and three copies, be sure to print with a 9 characters on some of the copies may not be readable. Notes on slip paper ❏ The slip paper must be flat, without curls or wrinkles, especially at the top edges.
  • Page 53 illustration below.) Be especially careful when slip paper is wide and has the glue on the right or left edge, since it may not feed in a straight line. OK to use Paper feed direction ❏ Since the slip insertion detector uses a photo detector, paper that has holes at the detector position, or is translucent, must not be used.

  • Page 54: Electrical Characteristics

    ❏ Since the slip ejection detector uses a reflective photo detector, paper that has holes or dark portions with low reflection (less than 40% reflection) at the detector position must not be used. (See the illustration below.) Paper feed direction Paper holes and low reflection prohibited area ❏...
  • Page 55 Printing: Mean - approx. 1.8 A (when printing alphanumeric characters for maximum number printing on paper roll) Peak - approx. 8.0 A Standby: Mean - approx. 0.3 A Reference Information 4-11...

  • Page 56: Reliability

    When performing autocutting and stamping once each for every 15 lines printed. 7,500,000 lines ❏ The printer is defined to have reached the end of its life when it cannot function properly because of the main parts (motors, solenoids, frames, shafts, etc.) wearing out.)
  • Page 58 Printed in China 1999.12...

Table of Contents