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TROUBLESHOOTING GUIDE
Unit leaks water
Possible Cause
Unit is not level
Drain line clogged or kinked
Drain is clogged, preventing water from escaping
Drain line does not have a downward slope
Unit runs but does not cool
Possible Cause
Compressor not running
System undersized
Compressor is overheating
Evaporator fan runs but compressor does not
Possible Cause
Compressor and/or starting components faulty
Compressor is overheating
Compressor runs but evaporator fan does not
Possible Cause
Faulty fan motor
Faulty fan relay
Compressor short-cycles
Possible Cause
Evaporator fans blow on bottle probe
Unit low on refrigerant charge
Condensing fan motor/capacitor faulty
Compressor and/or starting components faulty
Humidity in cellar too high
Possible Cause
Page 1 | 1-800-343-9463
Solution
Unit should be level in wall to prevent leaking
Disconnect drain and clear it out
Fix drain line so there is a downward slope from the unit to the drain
Melt ice with blow drier. Soak up with a towel.
Solution
Make sure both fans are running and coils are not dirty or blocked by
foreign objects.
Contact Customer Service at 1-800-343-9463
Contact Customer Service at 1-800-343-9463
clean condenser coil as possible cause of compressor overheating. If
problem repeats, contact Customer Service at 1-800-343-9463.
Solution
Contact Customer Service at 1-800-343-9463
clean condenser coil as possible cause of compressor overheating. If
problem repeats, contact Customer Service at 1-800-343-9463.
Solution
Contact Customer Service at 1-800-343-9463
Contact Customer Service at 1-800-343-9463
Solution
Move bottle probe to a more central location
Call Customer Service at 1-800-343-9463
Call Customer Service at 1-800-343-9463
Call Customer Service at 1-800-343-9463
Solution
Install proper vapor barrier
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Summary of Contents for WhisperKool Slimline LS
- Page 1 TROUBLESHOOTING GUIDE Unit leaks water Possible Cause Solution Unit is not level Unit should be level in wall to prevent leaking Drain line clogged or kinked Drain is clogged, preventing water from escaping Disconnect drain and clear it out Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain Melt ice with blow drier.
- Page 2 If so, contact your installing technician to assist with troubleshooting. System runs constantly Possible Cause Solution Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar in accordance with this manual (page 8) www.whisperkool.com | Page 2...
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