Problem
Unit does not start
Dehumidifier does not dry
the air as it should
The unit makes a loud
sound when operating
Frost appears on the coils
Water on the floor
Power indicator light
flashes 5 times per second
TROUBLE SHOOTING
What to check
•
Make sure the dehumidifier's plug is pushed
completely into the socket outlet.
•
Check the house fuse/circuit breaker box.
•
Dehumidifier has reached its preset level or
drawer is full.
•
Drawer is not in the proper position.
•
If the unit is being restarted there is a 3 min
delay before the unit will start running.
•
Ensure the unit is not set on delayed start
function.
•
Ensure the room humidity is not lower than
35%.
•
Did not allow enough time to remove the
moisture.
•
Make sure there are no curtains, blinds or
furniture blocking the front or back of the
dehumidifier.
•
The humidity selector may not be set low
enough.
•
Check that all doors, windows and other
openings are securely closed.
•
Room temperature is too low, below 5
•
There is a kerosene heater or something giving
off water vapour in the room.
•
The air filter is clogged.
•
The unit is tilted instead of upright as it should
be.
•
The floor surface is not level.
•
This is normal. The unit has Auto defrost feature.
•
Hose to connector or hose connection may be
loose.
•
Intend to use the drawer to collect water, but
the back drain plug is removed.
•
Temperature sensor or humidity sensor error.
Unplug the unit and plug it back in.
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