Zanussi ZCG43010BA User Manual page 19

Problem
You cannot activate the appli-
ance.
The burners do not work.
There is no spark when you try to
activate the spark generator.
The flame extinguishes immedi-
ately after ignition.
The flame ring is uneven.
The flame colour is orange or yel-
low.
The oven does not heat up.
The oven does not heat up.
The lamp does not operate.
It takes too long to cook the
dishes or they cook too quickly.
Steam and condensation settle
on the food and in the cavity of
the oven.
The appliance makes noises.
Service data
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre.
Model (MOD.)
Product number (PNC)
Serial number (S.N.)
www.zanussi.com
Possible cause
The appliance is too hot.
There is no gas supply.
Burner cap and crown are placed
incorrectly.
Thermocouple is not heated up
sufficiently.
Burner crown is blocked with
food residues.
The oven is deactivated.
The necessary settings are not
set.
The lamp is defective.
The temperature is too low or too
high.
You left the dish in the oven for
too long.
We recommend that you write the data here:
Wait for the appliance to cool
down.
Check the gas connection.
Place the burner cap and crown
correctly.
After lightning the flame, keep the
knob pushed for equal or less
than 10 seconds.
Make sure that the injector is not
blocked and the burner crown is
clean.
The flame can look orange or yel-
low in some areas of the burner.
This is normal.
Activate the oven.
Make sure that the settings are
correct.
Replace the lamp.
Adjust the temperature if neces-
sary. Follow the advice in the
user manual.
Do not leave the dishes in the
oven for longer than 15 - 20 mi-
nutes after the cooking process
ends.
Some metal parts of the appli-
ance expand and contract when
they heat up or cool down. The
noises are normal.
The necessary data for the service centre is on
the rating plate. The rating plate is on the front
frame of the appliance cavity. Do not remove
the rating plate from the appliance cavity.
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Remedy
19