Samsung WA10J7750GW/SA User Manual page 52

Troubleshooting
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52 English
WA7700J_WA10J7750GW-03520M-00_SA.indd 52
Code
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
5C • Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
9C1 • Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected
• Check if the power cord is plugged in.
9C2
• If the information code remains, contact a customer service
centre.
Inverter Communication problem
• Check the Inverter PCB and wire harness.
AC6
• If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
dC • Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
High temperature heating check
HC • If the information code remains, contact a customer service
centre.
Action
2015/7/22 18:34:32