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Epson GQ-3500 Product Support Bulletin

Epson gq-3500: support bulletin
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EPSON
EPSON AMERICA INC.
SERVICE
PSB NO.: P-0021
SUBJECT: GQ-3500 MEMORY SIZE STATUS DISPLAY
The purpose of this bulletin is to clarify how the GQ-3500 displays
memory size during the power up selftest.
The characters appear on the "STATUS" display, for a moment,
immediately after the GQ-3500 is powered on.
Table 1 shows the 3 memory sizes and status indications used in
the GQ-3500.
Memory
Size
Description
512K
Standard Memory Size
Initial Memory Up-grade
1.5Meg
2.OMeg
Current memory up-grade
EPSON AMERICA SERVICE, 23610 TEL0 AVENUE, TORRANCE, CALIF. 90505
P
S
RODUCT
UPPORT
I DATE: 06/15/88
Table 1
B
ULLETIN
I PAGE:
Status
Product
EIIMM
5190
5192-A
of 1
1

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Summary of Contents for Epson GQ-3500

  • Page 1 SERVICE PSB NO.: P-0021 SUBJECT: GQ-3500 MEMORY SIZE STATUS DISPLAY The purpose of this bulletin is to clarify how the GQ-3500 displays memory size during the power up selftest. The characters appear on the "STATUS" display, for a moment, immediately after the GQ-3500 is powered on.
  • Page 2 NUMBER: Page 1 of 4 PURPOSE The purpose of this bulletin is to assist users of the GQ-3500 in printing spreadsheet type documents. The printer codes highlighted in this document will provide added versatility to your application software. This bulletin contains all the information necessary to create the printer set-up string codes;...
  • Page 3 The variables n1 and n2 designate the specific font selection. The variable n1 specifies the font locations as follows: 0 = Internal fonts The variable n2 represents location. Table 2 shows the internal fonts available in the GQ-3500. No. Name Courier 10 Courier 10 EDP 13...
  • Page 4 Using the codes in EXAMPLE 3 will select in LOTUS l-2-3. EXAMPLE 3: lists Table 4 some n2 variables. PRINTING SPREADSHEETS WITH THE GQ-3500 alter the actual size of to cause letters to print over each Table 3 ESC , the pitch in 1/300 inch increments. As...
  • Page 5 ASCII Code: Decimal: Hexidecimal: The variable n selects be printed in the landscape mode. If n = 0 the printer will be reset to portrait. To change the print orientation use the codes in EXAMPLE 4. EXAMPLE 4: PRINTING SPREADSHEETS WITH THE GQ-3500...
  • Page 6 PREVENTATIVE MAINTENANCE AND TROUBLESHOOTING P-0014 NUMBER: This bulletin is intended to supplement the GQ-3500 Users Guide to maintain high quality copy. Symptoms of degraded print quality can be manifested in many ways, however, only problems which can be resolved with simple cleaning or replacement of consumables will be addressed in this bulletin.
  • Page 7: Recommended Preventative Maintenance

    Transfer Charger Wire Cleaning - Use the small cleaning tool stored inside the printer. printer to the right of the toner cartridge. Refer to page 5-16 of the GQ-3500 Users Manual for complete transfer charger wire cleaning instructions. Reinstall the Drum/Collector unit into the printer after cleaning the transfer charger wire.
  • Page 8 Also, paper that has horizontal rather than vertical grain will likely cause excessive paper curl upon exiting the printer. Specify vertical grain when ordering paper for your printer. EPSON AMERICA SERVICE, 23610 TEL0 AVENUE, TORRANCE, CALIF. gOSOS the Drum for excess Inspect...
  • Page 9 (verify this by running a text self-test shown on page 1-15 of the GQ-3500 users manual). The version number is located at the lower right hand corner of the test printout. These are some of the features supported by the created PFT.
  • Page 10 1) From the Main Menu, Select 2) From the Profiles Menu, Select 3) From the Printer Function Table TasksDepressR." 4) From the Revise Printer Function Table Selection, Enter Table Name -- "GQ3500." 5) From the Revise Printer Function Table an example) we are ready to CREATE the control codes.
  • Page 11 Vertical/Horizontal Spacing See Vertical/Horizontal Spacing menu below Vertical/Horizontal Spacing Vertical Line Spacing: I 1. Lines per Inch I 2. Variable Line Spacing I 3. Indexing Functions Horizontal Character Spacing: I 4. Pitches I 5. Horizontal Motion Index Horizontal Relative Movement: I 6.
  • Page 12 Paper/Page Options See Paper/Page Options menu below Paper/Page Options I 1. Paper Handling I 2. Paper Positioning I 3. Set Page Length (Inches) I 4. Set Page Length (Lines) I 5. Set Left Margin (Inches) I 6. Set Left Margin (Columns) I 7.
  • Page 13 79 00 00 [ MODERN PSN1O ] E ; ;O 158 215 244 254 264 1B 79 00 04 1B 79 00 00 1B 6F 00 PORTRAIT.ORI 1B 6F 01 LNDSCP.ORI the created PFT as save 4 Printer Function Table and FONT)
  • Page 14: Printer Mode

    If you have font cards these can be selected using Typestyles/ Character must first select the appropriate residing in that card font no. 1). The hex commands needed are outlined in the GQ-3500 USER'S MANUAL. DOWNLOADED FONTS Once the fonts selectable using Character Set Group Definitions.
  • Page 15: Service Department

    1-6 enabled and disabled using the LQ-1500 emulation. Figure 3 is a table of dip switch 1 settings. Figure (1) (1-6 enabled) SUPPORT VERSION M0231 FIRMWARE GRAPHICS graphics on the GQ-3500 with the new firmware (1-6 disabled) BULLETIN P-0009 This will discard Figure (2)
  • Page 16 PRODUCT SUPPORT BULLETIN DATE: 2/10/87 SUBJECT: GQ-3500 Laser Printer Questions and Answers. We received the following questions from the field and would like to offer some solutions. 1. The data light blinks after a printout. The GQ must be installed in much the same manner as the cut sheet feeders and that is by reducing the number of lines per page to 63 (this must be adjusted for in your software).
  • Page 17 The optional Font cards can be selected by SelecType embedded codes. If you use one of the IC printer emulation cards you can select the appropriate printer driver in your software and avoid the use of embedded escape codes.
  • Page 18 P-0003 If you are moving the GQ from site to site you may cause the toner to move to one end of its tray. If this happens you will get a toner out light. T correct the problem just remove the developer unit and shake it side to side (along the long axis) to distribute the toner again.
  • Page 19 PRODUCT SUPPORT BULLETIN P-0002 DATE: 2/10/87 SUBJECT: GQ-3500 LASER PRINTER DISPLAY CODE DEFINITIONS The GQ-3500 provides trouble shooting codes via display. The following is an explanation of those codes:...
  • Page 20 P - 0 0 0 2...
  • Page 21 P-0002...
  • Page 22 P-0002 (8) - th fC.aKu. (b)Sett)rICauddnaatA, (c) Clem tb XC amd m&8& rs,8dlff~ICcsrd...
  • Page 23 P-0002...
  • Page 24 DATE: 1/13/87 SUBJECT: Using the GQ-3500 with WordStar The GQ-3500 laser printer provides superior print quality, speed, and quiet operation beyond current impact dot matrix and full font printers. In page printer mode such features as double and triple width/height characters are available along with a selection of background patterns.
  • Page 25 4 shows the resulting printout. The same technique described above can be used to install commands in LQ-1500 emulation mode (or with any other printer) if desired. Refer to the User's Manual for the appropriate commands, parameters, and their use.
  • Page 26 C:WSGQTST.TXT L e-m- !----!----!----!----!----!----!----!----!----!----!--------R ^YWordStar for the GQ-3500^Y This is a test of text with different backgrounds using: ^PQ - Background 1 ^QABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz^R ^PW - Background 2 ^WABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz^R - Background 3 ^EABCDEFGHIJKLMNOPQRSTWWXYZ abcdefghijklmnopqrstuvwxyz^R ^PR - Background 0 ^RABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz^R Background 0 is available on PF9.
  • Page 27 This is a test of text with different backgrounds using: ^PQ - Backsround 1 ^PW - Background 2 ^PE - Background 3 ^PR - Background 0 Background 0 is available on PF9. This is a test of the different typefaces: ^PA - Sans Serif 13 ABCDEFGHIJKLMNOPQRSTUVWXYZ 8bcdafghi jklmnopqrstuvwxyz...