Bobrick SureFlo B-8281 Troubleshooting Manual

for Bobrick B-8281 SureFlo
Step 1: To determine cause: Unplug unit and reconnect unit look for Green LED light and sound of motor. Activate soap dispenser continually five times.
If motor running and LED does not light up consistently when hand is in the activation zone.
Likely Cause
Fiber Optic Nut may be thread too
tight onto connector port in the
Bottom Housing.
Fiber Optic Nut may be cross
threaded onto connector port in
the Bottom Housing.
Fiber Optic Nut may be missing or
not threaded on.
No change.
If motor running and LED lights up.
Likely Cause
Clogged Nozzle Tip.
Soap may be too viscous.
If unit requires multiple (more than
5) activations to dispense foam.
Duckbill inside Foam Mixer Hous-
ing may be stuck open.
No change.
If motor not running and LED lights up.
Likely Cause
Issue with Power Source this is
determined by Flashing RED LED.
Gear jamming.
Flashing red LED. Indicates sensor
obstruction.
No change.
If motor not running No LED light.
Likely Cause
No power to the unit
No change.
Likely Cause
Loose Stem connection to Bottle
Cap.
Leaking from bottom of Bottom
Housing.
Likely Cause
Foam Soap too Airy.
Foam Soap too Liquidy/Watery.
Troubleshooting Guide
Automatic, Top Fill Bulk Foam Soap Dispenser
®
Action
Check Fiber Optic Nut to see if nut has
been overtightened
Check Fiber Optic Nut to see if it is cross
threaded.
Check Fiber Optic Nut to see if it is
present and properly installed.
All steps above completed.
Action
Remove Nozzle Tip.
Ensure that soap meets specified
viscosity range.
Viscosity less than 100cps (CPS = center-
poise) Adjust viscosity and Flush system.
Flush whole system.
All steps above completed.
Action
Check batteries. Check A/C adapter
connection.
Check for dried soap. Purge system.
Ensure all obstructions have been
removed from sensor path.
All steps above completed.
Action
Replace with new batteries. Check A/C
adapter connection.
All steps above completed.
Action
Unscrew Stem Locking Nut.
Locate leak if from bottom of Bottom
Housing.
Action
Adjust portion control knob. Also check
Nozzle Tip Mesh Screen.
Adjust portion control knob. Also check
Nozzle Tip Mesh Screen.
Instruction
Tighten Fiber Optic Connector Nut hand tight and then rotate nut
counterclockwise by 1/4 turn (90°).
A correctly installed Fiber Optic Nut should rotate approximately 2
full turns.
A correctly installed Fiber Optic Nut should rotate approximately 2
full turns.
Contact Bobrick Customer Service.
Instruction
Clean with warm water and replace. Flush whole system. If Nozzle
continues to be clogged replace.
Flush whole system. Replace with soap that is within recommended
viscosity range.
If still requires multiple activations, order new Foam Mixer Housing.
Contact Bobrick Customer Service
Instruction
Replace with new batteries. Reconnect A/C adapter connection. If
problem persists, send unit back to manufacturer.
Open Cover and pour warm water and then purge.
Refer to mounting template.
Contact Bobrick Customer Service
Instruction
If problem persists, send unit back to manufacturer.
Contact Bobrick Customer Service
Instruction
Push the Bottle Assembly up onto the Stem until it stops. While push-
ing upwards on the Bottle, thread the Stem Locking Nut down onto
the Bottle Cap threads. Reference Instruction Sheet 828-391.
Unit needs to be returned. Replace with Bottom Housing
Replacement Kit.
Instruction
Turn knob clockwise for less air in foam. Clean Mesh Screen and /
or replace.
Turn knob counter clockwise. If Mesh Screen is torn replace.
Replacement
Part/Kit Needed
n/a
n/a
828-83 or n/a
n/a
Replacement
Part/Kit Needed
828-310
n/a
828-322
n/a
Replacement
Part/Kit Needed
n/a
n/a
8281-7
n/a
Replacement
Part/Kit Needed
n/a
n/a
Replacement
Part/Kit Needed
n/a
8281-50
Replacement
Part/Kit Needed
828-310
828-310