Factory Data Reset - Sony Bravia OLED XR-55A90J Help Manual

4/7/2021
2 Unplug the AC power cord (mains lead).
If the problem persists after step 1, unplug the TV power cord (mains lead) from the
electrical outlet. Then press the power button on the TV, and release it. Wait for 2
minutes, and plug the power cord (mains lead) back into the electrical outlet.
Hint
TV models with 1 button on the TV (power button only) can also be restarted using
the power button. Press the power button on the TV to display the operation menu,
select [Restart] in the menu, and then press and hold the power button to restart the
TV.
Your personal settings and data will not be lost after the TV restarts.

Factory data reset

If the problem persists after a power reset, try a factory data reset.
Note
Performing a factory reset will delete all of the TV's data and settings (such as Wi-Fi
and wired network setting information, Google Account and other login information,
Google Play and other installed apps).
1
Press the
[Settings] — [System] — [Reset] — [Factory data reset].
2
Delete everything.
If you have set a PIN code on your TV, you will be prompted to input it.
After the factory reset process completes successfully, the TV will start the Initial
Setup wizard. You must agree to the Google Terms of Service and Google Privacy
Policy.
[109] Start here | Start here
Frequently Asked Questions for Troubleshooting
For troubleshooting information, you can also refer to "Frequently Asked Questions" in our
support site below.
http://www.sony.net/androidtv-faq/
https://helpguide.sony.net/tv/iaep1/v1/en/print.html
(Quick Settings) button on the remote control, then select
Help Guide
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