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Faults and what to do about them.
en
Information on the display panel
Display
- P - and ÿ
- P -
ÿ flashes
ù flashes
r lights up
E:18
E:23
E
Å lights up
The indicator light for
the Drum Clean
programme* flashes
*depending on the
model
Other displays
38
Cause/Remedy
The door is unlocked. It is possible to add laundry.
The temperature is too high. Wait until the temperature drops.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately, if necessary. Press the A button to continue the programme.
Laundry may be caught. Open and close the door again and press the A
■
button.
If necessary, push the door closed or remove some laundry and then push it
■
closed again.
If necessary, switch the appliance off and on again; set the programme and
■
make your individual settings; start the programme.
The detergent drawer has not been pushed in completely. Push the detergent
drawer in correctly.
Turn on the tap fully,
■
Supply hose kinked/trapped,
■
The water pressure is too low. Clean the filter. ~ Page 37
■
The drain pump is blocked. Clean the drain pump. ~ Page 36
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
■
~ Page 36
There is water in the base trough, the appliance is leaking. Turn off the tap. Call
customer services. ~ Page 41
The childproof lock is activated – deactivate it. ~ Page 26
Too much foam has been detected and an additional wash cycle has been
activated. Add less detergent to the next washing cycle with the same load.
Run the Drum Clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
Run the programme without laundry.
■
Use washing powder or a detergent containing bleach. To prevent foaming,
■
only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergent designed for woollens or delicates.
Switching the information signal on/off ~ Page 32
■
Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call customer services. ~ Page 41
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