Visioneer PATRIOT PD45 User Manual page 50

V P PD45/PH70
®
ISIONEER ATRIOT
Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is
plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1. Unplug the power cable from the scanner.
2. Restart your computer.
3. After the restart is complete, plug the power cable back in.
Problem: The scanner reports a Double Feed error when there is only one page in the scanner.
Try cleaning the double feed detection sensor. Dust on the sensor may prevent the sensor from working properly.
Error Light Troubleshooting Codes
Normal Operation
n Steady blue: indicates the scanner is ready to scan.
n Slow flashing blue: indicates the scanner is in low power mode.
n Rapid flashing blue: indicates the scanner is waking up from low power mode.
Steady red: the scanner is busy or it is not connected to the computer.
n
Flashing red: the scanner is reporting an error.
n
Error Codes
The status light indicates the current state of the scanner. If your scanner experiences hardware problems, the
status light turns red and will flash a specific number of times, pause, and then repeat the same number of flashes.
The number of flashes between pauses indicates the hardware error code. If an error occurs during scanning the
LCD display will show a graphic indicating the error that has occurred.
Descriptions of the most common patterns are listed below. In all cases, you should turn off the scanner and
check the scanner setup. Make sure the USB cable is plugged into the scanner and computer. Make sure the
power cord is plugged into the scanner and into a wall outlet. Contact Visioneer Technical Support if you
experience a different blinking pattern.
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