Troubleshooting - Spartan Clean on the Go User Manual

TROUBLESHOOTING

PROBLEM
System does not
dispense solution
Water flow won't stop
Activation valve is
leaking
Connections and end cap
are leaking
F-gap back-flow preventer
is leaking
A-gap is spraying out
and/or leaking
Improper concentration
of chemical or no suction
System continues to draw
chemical after the valve
is closed
CAUSE
1. Water inlet strainer is clogged
2. Too much water pressure
3. Insufficient water pressure
4. The venturi is clogged
5. Activation valve is clogged by mineral
1. Activation valve is clogged by minerals or
other waterborne debris
1. Valve cap not tight enough to seat
2. Not properly positioned
1. Missing o-ring in the connection fitting and/
or end cap
2. O-ring in the connections or end cap are
damaged
1. Flexible membrane is damaged
1. Limescale film or dirt on the A-gap's upper
nozzle
2. Venturi coated with limescale or dirt
3. There is a buildup or clog in the discharge
hose
4. Discharge hose is above the dispenser
1. Insufficient water pressure
2. Metering tip clogged
3. Foot valve clogged
4. Venturi or back-flow preventer clogged
5. Air leak in chemical pickup tubing line
6. Product is too thick
7. Product container is too far from the system
8. Excess concentration
1. Chemical tank is positioned higher than the
dispenser, causing siphoning
SOLUTION
1. Clean it or replace if necessary
2. Use a water pressure regulator in case of
more than 130 PSI (9 bars) water pressure
3. 15 PSI (1 bar) is the minimum required pres-
sure. If not available, consult a plumber.
4. Soak venturi in hot water and inspect visual-
ly, gently removing debris. Replace assembly
if needed.
5. Soak the valve assembly in a solution of hot
water and limescale remover. Replace assem-
bly if needed.
1. Soak the valve parts and valve seat in
limescale remover to clean. Replace them if
necessary.
1. Firmly hand-tighten the valve cap until leak
stops.
2. Reposition the valve or change it if neces-
sary.
1. Apply the o-ring or replace the entire part.
2. Replace the o-rings or replace the entire
end cap.
1. Replace the back-flow preventer.
1. Soak in hot water and limescale remover to
remove buildup. Replace if necessary.
2. Soak in hot water and limescale remover to
clean. Replace if necessary.
3. Clean the hose to eliminate restriction.
4. Make sure the discharge hose dispenses
below the dispenser, insuring no back pres-
sure.
1. 15 PSI (1 bar) is the minimum working pres-
sure. Check plumbing options.
2. Replace tip.
3. Soak in hot water. Hand-clean or change it.
4. Soak in hot water or limescale remover to
clean. Replace if necessary.
5. Check the entire line. Replace the tubing
and check the connections and cable tie.
6. Change the pickup hose. Switch to a bigger
diameter (need 1/4 x 5/16" coupler).
7. The standard installation is positioning the
tank under the system (5 ft max).
8. Tip is not the correct one or not fully seated.
Pressure variations can require adjustment
from chart recommendation.
1. Move chemical container below the dis-
penser discharge point.