Ashley AP5710 Owner’s Instruction And Operation Manual

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Owner's Instruction and Operation Manual

Model Number:

AP5710

Report Number: F19-549

Certified to ASTM E1509-12 (2017)

and Certified to ULC-S627-00-REV1

Mobile Home Approved

* All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary.

Save These Instructions In A Safe Place For Future Reference.

SAFETY NOTICE: If this heater is not properly installed, a house fire may result.

For your safety, follow the installation instructions. Never use make-shift

compromises during the installation of this heater. Contact local building or

fire officials about permits, restrictions and installation requirements in your

area. NEVER OPERATE THIS PRODUCT WHILE UNATTENDED.

CAUTION! Please read this entire manual before you install or use your new room

heater. Failure to follow instructions may result in property damage, bodily injury,

or even death. Improper Installation Will Void Your Warranty!

U.S. Environmental Protection Agency

Certified to comply with 2020 particulate

emissions standards.

THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.

CALIFORNIA PROPOSITION 65 WARNING:

This product can expose you to chemicals including carbon

monoxide, which is known to the State of California to cause

cancer, birth defects, and/or other reproductive harm. For

more information, go to

852523J-2302K

www.P65warnings.ca.gov

Ph. 800-750-2723

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Questions and answers

Norman Putnam

January 30, 2025

I have a ap5710 for some reason this year I can't get the stove to stay running . I put a new High temp and a low temp T Disc in . But when I start the stove it fills the **** up and runs until the room **** come on then it stop feeding pellets .

2 comments:

Norman Putnam

January 30, 2025

@Norman Putnam

Mr. Anderson

February 10, 2025

The Ashley AP5710 stove could stop feeding pellets if the high limit switch is tripped due to overheating. This may happen if the stove is operated on the highest heat setting for extended periods, causing the room temperature to rise excessively. Additionally, a power surge, spike, or voltage drop could also trip the high limit switch. To prevent this, the user should try operating the stove at a lower heat setting and ensure a surge protector is being used. If the issue persists, the high limit switch may need to be replaced.

This answer is automatically generated

Summary of Contents for Ashley AP5710

Page 1 Owner’s Instruction and Operation Manual Model Number: AP5710 Report Number: F19-549 Certified to ASTM E1509-12 (2017) and Certified to ULC-S627-00-REV1 Mobile Home Approved 852523J-2302K * All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary. Save These Instructions In A Safe Place For Future Reference.
Page 2 INTRODUCTION Your pellet stove has been approved for installation in the USA and Canada. It may also be installed in a manufactured or mobile home. Your stove is Certified to ASTM E1509-12 (2017)and Certified to ULC S627- 00. This manual describes the installation and operation of the U.S. Stove, 5710-XH wood heater. This heater meets the 2020 U.S.
Page 3: Installation Checklist
INSTALLATION CHECKLIST Your Wood Stove should be installed by a qualified installer only. An NFI qualified Installer can be found at www.nficertified.org/public/find-an-nfi-pro/ CUSTOMER SERVICE 1-800-750-2723 ext 5050 Text to 423-301-5624 Email to: Customerservice@usstove.com COMMISSIONING CHECKLIST This Checklist is to be completed in full by the qualified person who installs this unit. Keep this page for future reference.
Page 4 ASSEMBLY INSTRUCTIONS FOR CUSTOMER SERVICE CALL: 800-750-2723 EXT 5050 Pull the factory installed wires out of the top of 3. Connect the factory installed wiring harnesses to the stove. There will be two wire harnesses, as the control panel as shown. shown.
Page 5: Installation
INSTALLATION SAFETY NOTICE CAUTION: BURNING FUEL CREATES CARBON MONOXIDE • IF THIS STOVE IS NOT PROPERLY INSTALLED, AND CAN BE HAZARDOUS TO YOUR HEALTH IF A HOUSE FIRE MAY RESULT. TO REDUCE THE NOT PROPERLY VENTED. RISK OF FIRE, FOLLOW THE INSTALLATION INSTRUCTIONS.
Page 6: Floor Protection
INSTALLATION FOR CUSTOMER SERVICE CALL: 800-750-2723 EXT 5050 IMPROPER INSTALLATION CLEARANCES The use of other components other than stated Your pellet stove has been tested and listed for herein could cause bodily harm, heater damage, and installation in residential, mobile home in accordance void your warranty.
Page 7: Outside Air Supply
INSTALLATION OUTSIDE AIR SUPPLY steel chassis of the mobile home with 8 GA copper (OPTIONAL, UNLESS INSTALLING IN A MOBILE HOME) wire using a serrated or star washer to penetrate paint or protective coating to ensure grounding. Depending on your location and home construction, outside necessary optimal...
Page 8: Pellet Vent Termination
INSTALLATION vent must not exceed 4-feet. This could cause back exterior and the interior of the home. Vent surfaces pressure. Use no more than 180 degrees of elbows can get hot enough to cause burns if touched by (two 90-degree elbows, or two 45-degree and one children.
Page 9: Through The Wall Installation
INSTALLATION A. Minimum 3-foot (0.91m) clearance from an forced most of this installation, which will include a wall air intake of any appliance. thimble that will allow the proper clearance through a combustible wall. Once outside the structure, a 3” B.
Page 10 OPERATION INSTRUCTIONS NEVER OPERATE THIS PRODUCT WHILE UNATTENDED PANEL CONTROLS • The °C / °F button changes the two digit display from degrees Celsius to degrees Fahrenheit. D. MODE (M/T) BUTTON • The Mode of the stove can be switched between manual and controlled with a Thermostat.
Page 11: Proper Fuel
OPERATION INSTRUCTIONS Turn off and unplug the appliance. particleboard. The prohibition against burning these materials does not prohibit the use of fire 2. Loosen the two wing-nuts. starters made from paper, cardboard, saw dust, 3. Adjust up to increase, or down to reduce the fuel wax and similar substances for the purpose of usage based on the size of the pellets.
Page 12 OPERATION INSTRUCTIONS • Binders – Some pellets are produced with materials 2. Adjust feed rate to desired setting by pressing to hold the together, or “bind” them. “Heat Level Advance” button. • High ash content – Poor quality pellets will often If fire doesn’t start in 12 minutes, press “On/Off”, create smoke and dirty glass.
Page 13: Room Air Fan
OPERATION INSTRUCTIONS ROOM AIR FAN Turning your stove off is a matter of pressing the “POWER” button on the display board. The green When starting your stove the Room Air Fan will not light will turn back to red when the “POWER” button come on until the stove’s heat exchanger warms up.
Page 14: Interior Chambers
OPERATION INSTRUCTIONS INTERIOR CHAMBERS • Burn Pot - Periodically remove and clean the burn pot and the area inside the burn pot housing. In particular, it is advisable to clean out the holes in the burn pot to remove any build up that may prevent air from moving through the burn pot freely.
Page 15: Maintenance
MAINTENANCE NEVER OPERATE THIS PRODUCT WHILE UNATTENDED FLY ASH CAUTION: • FAILURE TO CLEAN AND MAINTAIN THIS This accumulates in the horizontal portion of an UNIT AS INDICATED CAN RESULT IN POOR exhaust run. Though non-combustible, it may impede the normal exhaust flow. It should therefore PERFORMANCE, SAFETY HAZARDS, FIRE, AND EVEN DEATH.
Page 16: Blower Motors
MAINTENANCE confined areas can be dangerous. Make sure you not attempt to operate the unit with broken glass. stove gaskets and chimney joints are in good Replacement glass may be purchased from your U.S. working order and sealing properly to ensure Stove dealer.
Page 17: Maintenance Schedule
MAINTENANCE MAINTENANCE SCHEDULE Monthly or Daily Weekly as needed Use the following as a guide under average use conditions. Gaskets around door and door glass Burn Pot Stirred Empty should be inspected and repaired or replaced when Combustion necessary. Brushed Chamber Ashes Check...
Page 18: Troubleshooting Guide
TROUBLESHOOTING GUIDE When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by enabling you to solve simple problems yourself. Problems encountered are often the result of only five factors: 1) poor fuel;...
Page 19 TROUBLESHOOTING GUIDE Display is Flashing “E2” Possible Causes Possible Remedies: (Unplug stove first when possible) Unhook air hose from the air switch and blow through it. If Airflow switch hose or stove attachment air flows freely, the hose and tube are fine. If air will not flow pipes for hose are blocked.
Page 20 TROUBLESHOOTING GUIDE Display is Flashing “E3” Possible Causes Possible Remedies: (Unplug stove first when possible) The hopper is out of pellets Refill the hopper. The air dampener is too far open for a low If on the low setting, you may need to close the dampener feed setting all the way.
Page 21 TROUBLESHOOTING GUIDE Display is Flashing “E4” Possible Causes Possible Remedies: (Unplug stove first when possible) The air inlet, burnpot, interior combustion air Follow all cleaning procedures in the maintenance section chambers, combustion blower, or exhaust of the owner’s manual. pipe are blocked with ash or foreign material. The Proof of Fire (POF) thermodisc has came Check the (POF) thermodisc to see if the wires are connected unplugged...
Page 22 TROUBLESHOOTING GUIDE Stove Feeds Pellets, But Will Not Ignite Possible Causes Possible Remedies: (Unplug stove first when possible) In some situations it may be necessary to have the damper completely closed for ignition to take place. After there is Air damper open too far for ignition. a flame, the damper can then be adjusted for the desired feed setting.
Page 23 TROUBLESHOOTING GUIDE Stove Will Not Feed Pellets, But Fuel Feed Light Comes On As Designed Possible Causes Possible Remedies: (Unplug stove first when possible) Wait for the stove to cool for about 30 - 45 minutes. Locate the High Limit thermodisc and press the reset button on the High limit switch has tripped or is defective.
Page 24 TROUBLESHOOTING GUIDE High Limit Switch Keeps Tripping Possible Causes Possible Remedies: (Unplug stove first when possible) The convection blower is overheating and Clean any dust off of the windings and fan blades. If oiling tripping the internal temperature shutoff. the blower does not help, the blower may be bad. If operating the heater on the highest heat setting, the room The stove is being left on the highest setting temperature could increase enough and lead to potential...
Page 25: Repair Parts
To order parts: Call 1-800-750-2723 Ext 5051 or Email to: parts@usstove.com IN ORDER TO MAINTAIN WARRANTY, COMPONENTS MUST BE REPLACED USING ASHLEY PARTS PURCHASED THROUGH YOUR DEALER OR DIRECTLY FROM ASHLEY. USE OF THIRD PARTY COMPONENTS WILL VOID THE WARRANTY.
Page 26: Wiring Diagram
WIRING DIAGRAM 7.5A 250V FUSE 1.25A 250V FUSE Ensure the wires are connected to the bottom two prongs of the hopper switch as shown. CORRECT WRONG -26- © 2021 United States Stove Company...
Page 28: Service Record
SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. SERVICE PROVIDER Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions.
Page 29 How To Order Repair Parts This manual will help you obtain efficient, dependable service from your heater, and enable you to order repair parts correctly. Keep this manual in a safe place for future reference. When writing, always give the full model number which is on the nameplate attached to the heater. When ordering repair parts, always give the following information as shown in this list: 1.

Ashley AP5710 Owner’s Instruction And Operation Manual

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