Warranty Information - Turbo Air TST-28SD-12-D2-N Installation And Operation Manual

WARRANTY INFORMATION

THREE (3) YEAR WARRANTY
Warranty Claims...
All claims for parts or labor must be made directly through Turbo Air. All claims should include: model
number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all
pertinent information supporting the alleged defect. In case of compressor replacement under warranty,
either compressor or compressor tag must be returned to Turbo Air along with above listed information.
Failure to comply with warranty policies will result in voiding claims.
Three-Year Parts & Labor Warranty...
Turbo Air warrants all new refrigerated components, the cabinet and all parts, to be free from defects in
materials or workmanship, under normal and proper use and maintenance service as specified by Turbo
Air and upon proper installation* (indoor building only) and start-up in accordance with the instruction
packet supplied with each Turbo air unit. Turbo Air s obligation under this warranty is limited to a period of
three (3) years from the date of original installation or thirty nine (39) months after shipment date from
Turbo Air, whichever occurs first. Any part, covered under this warranty, that is by Turbo Air to have been
found defective within three (3) years of original installation or thirty nine (39) months after shipment date
from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges,
of defective parts or assemblies. The labor warranty shall include standard straight time labor charges
only and reasonable travel time, as determined by Turbo Air. (*Installation in unstable, mobile, and
enclosed area may not be considered as proper installation.)
Additional Two or Four-Year Compressor Warranty...
In addition to the three (3) year warranty stated above, Turbo Air warrants its hermetically sealed
compressor to be free from defects in both material and workmanship under normal and proper use and
maintenance service for a period of two (2) or four (4)* additional years from the date of original
installation, but not to exceed seven (7) years and three (3) months after shipment from the
manufacturer. Compressor determined by Turbo Air to have been defective within this extended period
will, at Turbo Air s discretion, be either repaired or replaced with a compressor or compressor parts of
similar design and capacity. The two (2) or four (4) year extended compressor warranty applies only to
hermetically sealed parts of the compressor and does not apply to any other parts or components,
including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers,
motor starting equipment, fan assembly and/or other electrical components.
*Additional four (4) year compressor warranty applies to PRO and Super Deluxe models only.
R-290/R-600a Hydrocarbon Compressor Warranty...
The two or four-year compressor warranty detailed above will be void if the following procedure is not
carefully adhered to:
1. This system may contain R290 refrigerant and polyol ester lubricant.
The polyol ester lubricant has rapid moisture absorbing qualities. If it is exposed to ambient conditions
for an extended period, the lubricant must be replaced.
2. Drier replacement is very important and must be changed when a system is opened for servicing.
Drier with XH-7 molecular sieve or better must be used.
3. Micron level vacuums must be achieved to ensure low moisture levels in the system. 500 microns or
lower must be maintained.
4. Compressor must be obtained through Turbo Air, unless otherwise specified in writing, through Turbo
Air s warranty department.
21