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EW-11
Owner's Manual
www.ewheelsdealers.com
(888) 305-0881 Customer Service
(888) 571-2845 Service
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Questions and answers

Robert Cohen
April 23, 2025

My directional and lights do not work

1 comments:
Mr. Anderson
May 12, 2025

If the directional signals and lights are not working on the EWheels EW-11, possible issues could include:

1. The light switch may be in the "off" position (right side). Ensure it is set to the center (running lights) or left (headlights).
2. The turn signal switch may not be properly activated or returned to the middle position.
3. There may be a power issue, such as low or disconnected batteries.
4. A blown fuse or electrical fault could be preventing power from reaching the lights and signals.

Check the switches and battery status first.

This answer is automatically generated

Robert Cohen
May 25, 2025

My headlight and directional do not work. How can I fix. The battery is fine.

Summary of Contents for ewheels EW-11

  • Page 1 EW-11 Owner’s Manual www.ewheelsdealers.com (888) 305-0881 Customer Service (888) 571-2845 Service...
  • Page 2: Table Of Contents

    Table of Contents Page 2 - Feature Guide Page 3 - Product Specifications Page 4 - Operation of Scooter Page 8 - Mirror Installation Page 9 - Charging and Battery Information Page 10 - Ramps and Curbs Page 11 - General Page 11 - Use While Under Influence Page 12 - Safety Requirements Page 14 –...
  • Page 3 2 Passenger Seat Rear View Mirrors Rear Storage Box Throttle Front Basket Rear Foot Pegs Charger Port Front Headlight Rear Shocks Front Fork Suspension...
  • Page 4 Technical Specifications Model EW-11 Sport Weight Capacity 400Lbs Speed: Up to 18mph Distance: 40 miles per charge (distance varies on terrain, riders weight, road surface, etc.) Front Seat: Type Extended Saddle Seat with 2 rider capacity Front seat: Size 23 “ x 13“ x 11” (LxWxH) Front Seat: 27”...
  • Page 5: Operation Of Scooter

    Operation of Scooter: 1. Turning on the power Insert key into ignition and turn clockwise to turn the scooter on. The battery indicator will rise to the current charge level when on. Turn the key counter-clockwise to power off when stopped. 2.
  • Page 6 3. Battery Power Indicator The battery power indicator will show when the scooter is on. The battery indicator needle will display as empty when the scooter power is off. When turned on, the battery indicator needle will display the batteries current charge. 4.
  • Page 7 7. Security System and Remote Start The security system is controlled with the security key fob. The remote start allows you to use the machine without inserting the key into the ignition. -Arm Security System -Disarm Security System -Panic Button -Activate Remote Start (Double click to activate remote start) 8.
  • Page 8 10. Parking / Emergency Brake The parking / emergency brake is located on the left-hand brake. The tab holds tension in the brake lines to keep the unit stationary while not in use. Activate by depressing towards the brake handle, while squeezing the brake handle.
  • Page 9 Mirror Assembly: Your power scooter is shipped partially disassembled for protection during shipping. After unpacking, please check whether you have received the following main components as our standard specification (See fig 1) 1. Mirrors 2. Mirror Grommets (covers) Mirrors Grommets To attach the mirrors simply place each mirror threaded end into the mirror post.
  • Page 10 Charging Instructions: The smart charger included with your scooter will shut off when the scooter is fully charged. When the light on the charger is red, the scooter is still charging. When the light turns green, this means the scooter is fully charged. Once fully charged, unplug within two hours to avoid overcharging.
  • Page 11: Ramps And Curbs

    Note: - Do not use automotive batteries. They are not designed to handle and long deep discharge and are unsafe for use in your scooter. - The useful life of a battery is quite often a reflection of the care it receives.
  • Page 12: General

    General: 1. Always keep your feet on the scooter. 2. Do not exceed the weight capacity of 400lbs. 3. Do not attempt to lift or move the scooter by any of its removable parts. Personal injury and damage to the scooter may result. 4.
  • Page 13: Safety Requirements

    Safety Requirements: Driving Surface The EW-11 has the best stability and performs the best under the normal driving conditions (dry, level ground with concrete or asphalt). Extra care must be taken when riding on other surfaces (grass, gravel, etc.). DO NOT exceed the specified climbing angle. Do not operate the scooter before you have fully read and understood the manual.
  • Page 14  Consult local authorities about the traffic rules for scooters in your city.  Hold the handlebar with both hands and put both feet on the floorboard always while operating the scooter.  Never sit on the scooter in a moving vehicle. ...
  • Page 15: Warranty

    Warranty: For valid warranty claims E-Wheels will, at their discretion, replace/repair/refund items mutually agreed to be defective. E-Wheels warranty as following: 1. Frame: (3) year limited warranty. 2. Electronic components: (1) year limited warranty. 3. Controllers: (1) year limited warranty. 4.
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