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DEALER SERVICE CENTER
Always call ahead for a service appointment unless you have a true emergency. Monday and Friday are
usually the busiest days for dealer service departments, as well as just before a holiday. Allow ample
time to schedule your camper for service.
When you call to schedule your appointment, have the following information available:
1. VIN (Vehicle Identification Number) containing 17 letters and digits
2. Brand, model and floorplan of unit (ex. nuCamp TAB 320 S)
3. Date of purchase
4. Description of problem
5. Photos of damage
6. Maintenance Record from page 51 (or repair history).
7. Service dates that fit your schedule.
For safety reasons, most insurance policies prohibit non-employee personnel to be in the work area.
If it is necessary for you to wait until the repairs are completed, most dealers provide you with a safe,
comfortable customer lounge.
nuCamp does not offer warranty coverage on equipment or accessories installed at any dealership,
other place of business, or by any other party than nuCamp.
NUCAMP SERVICE CENTER
Service will be performed by appointment only. When you require service or repair for your trailer from
the nuCamp Service Center, contact the service manager for an appointment.
Have the following information available:
1. VIN (Vehicle Identification Number) containing 17 letters and digits.
2. Type of unit (ex. nuCamp TAB 320 S)
3. Date of purchase
4. Description of problem
5. Photos of damage
6. Service record from page 50.
7. Service dates that fit your schedule.
CONTACTING US
As a general policy, nuCamp prefers customers bring questions to their dealer first and foremost.
nuCamp strives to provide excellence in customer service for the nuCamp Family. It may be tempting
to take advantage of the convenience; however, your dealer is equipped to answer all your questions
and offers vast experience in the field. nuCamp desires that you only contact the nuCamp Customer
Service, Warranty and Repair Departments for necessary issues such as warranty service, repairs and for
cases where your dealer is unable to provide the information you need.
E-mail:
help@nucamprv.com
warranty@nucamprv.com
repairs@nucamprv.com
Phone:
330-852-4811
Fax:
330-556-4415
Website:
nucamprv.com
Mailing Address:
P.O. Box 395
Sugarcreek, OH 44681
Physical Address:
661 Belden Parkway
Sugarcreek, OH 44681
nucamprv.com • Truck Campers
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