Troubleshooting; Alde® System; Plumbing System - Nucamp Cirrus 620 2021 Owner's Manual

Hide thumbs

Table Of Contents

Table of Contents

This section is a collection of tried and true answers to the most popular troubleshooting questions

posed to the nuCamp Customer Service team. These are not final answers to any issues you might

have since individual product manufacturers are the final authority in determining the cause of

issues. They are simply suggestions for steps you may take to resolve your issue easily. If you cannot

find what troubleshooting information you need in this section, contact your nearest dealer or other

qualified service technician to perform inspection and troubleshooting. Troubleshooting performed by

unqualified individuals may not be covered under warranty.

ALDE

SYSTEM

1. Red overheat failure

a. You have air-pockets in your system. Open the bleeder valves located on the Alde

sufficiently bleeding the Alde

control center and allow it to sit for at least 5 minutes.

b. If that did not resolve the issue, consult your nuCamp dealer.

2. Insufficient hot water

a. Adjust your mixing valve (located near the Alde

towards the "+" symbol, allowing more hot water to enter the mixing valve.

b. If this did not work, contact your nuCamp dealer for further instructions.

3. Control panel will not turn on

a. Check your 3.15amp glass fuse found underneath the service hatch on your Alde

located in the green fuse housing. Replace.

4. Gas failure

a. Most likely a low 12V battery. There is not enough power to deliver the propane from the tank

to the Alde

b. If you have a charged battery, the problem would most likely be an empty tank.

5. Alde

System not heating on shore power

a. The Alde

System is designed to not only run on propane gas, but also 110V with 12V. When

you are plugged into a household 15-amp outlet, make sure to have the Alde

on 1KW. When running the Alde

b. Make sure the black power cord is plugged into the 110V outlet beside the Alde

PLUMBING SYSTEM

1. Water leaking from underneath the camper when connected to city water or running pump

a. This is most likely the relief valve for the Alde

much pressure, these valves will open. It can also be caused by the trailer sitting for long

extended periods of time. To resolve, open and close both relief valves to reseal.

b. If this did not resolve the issue, please contact your nearest nuCamp Dealer to have the

unit looked at on-site.

2. Water pump stopped working

a. Check the filter located on the inlet side of your water pump for debris. This can happen on

brand-new units. It is caused by metal shaving buildup during construction. Clean or replace

the filter.

b. Check for any open drain valves or relief valves that would hinder the pump from priming.

3. Water is leaking inside my unit

a. Contact your local nuCamp dealer and have the unit looked at on-site.