Asus D500SA User Manual page 58

System
Problem
System speed is
too slow
The system often
hangs or freezes.
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Possible Cause
Too many programs are
running.
Computer virus attack
Hard disk drive failure
Memory module problems
There is not enough
air ventilation for your
computer.
Incompatible softwares are
installed.
Action
Close some of the programs.
• Use an anti-virus software to scan for
viruses and repair your computer.
• Reinstall the operating system.
• Send the damaged hard disk drive to
ASUS Service Center for servicing.
• Replace with a new hard disk drive.
• Replace with compatible memory
modules.
• Remove the extra memory modules
that you have installed, then try again.
• Contact the ASUS Service Center for
assistance.
Move your computer to an area with
better air flow.
Reinstall the OS and reinstall
compatible softwares.
Chapter 6: Troubleshooting
2020/6/9 10:31:13 2020/6/9 10:31:13