Asus D500SA User Manual page 57

LAN
Problem
Cannot access the
Internet
Audio
Problem
No Audio
ASUS Desktop PC
E16757_D700SA_D500SA_Series_UM.indb 57 E16757_D700SA_D500SA_Series_UM.indb 57
Possible Cause
The LAN cable is not
connected.
LAN cable problems
Your computer is not
properly connected to a
router or hub.
Network settings
Problems caused by the anti-
virus software
Driver problems
Possible Cause
Speaker or headphone is
connected to the wrong port.
Speaker or headphone does
not work.
The front and back audio
ports do not work.
Driver problems
Action
Connect the LAN cable to your
computer.
Ensure the LAN LED is on. If not, try
another LAN cable. If it still does not
work, contact the ASUS service center.
Ensure that your computer is properly
connected to a router or hub.
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Close the anti-virus software.
Reinstall the LAN driver
Action
• Refer to your computer's User Guide
for the correct port.
• Disconnect and reconnect the speaker
to your computer.
Try using another speaker or
headphone.
Try both the front and back audio ports.
If one port failed, check if the port is set
to multi-channel.
Reinstall the audio driver
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