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Chapter 6
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
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My computer cannot be powered on and the power LED on the front panel
does not light up.
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My computer hangs.
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I cannot connect to a wireless network using the ASUS WLAN Card (on
selected models only)?
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•
ASUS Desktop PC
E16757_D700SA_D500SA_Series_UM.indb 53
E16757_D700SA_D500SA_Series_UM.indb 53
Check if your computer is properly connected.
Check if the wall outlet is functioning.
Check if the Power Supply Unit is switched on. Refer to the section Turning your
computer ON in Chapter 1.
Do the following to close the programs that are not responding:
1.
Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then
click Task Manager.
Select the program that is not responding, then click End Task.
2.
If the keyboard is not responding, press and hold the Power button on your chassis
until the computer shuts down. Then press the Power button to turn it on.
Ensure that you enter the correct network security key for the wireless network you
want to connect to.
Connect the external antennas (optional) to the antenna connectors on the ASUS
WLAN Card and place the antennas on the top of your computer chassis for the
best wireless performance.
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2020/6/9 10:31:13
2020/6/9 10:31:13
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