Page 1
User Guide GenPro 400e Reference : EG_GenPro400e_1103_UG_001_UK Revision : Id : 3900 Date : december 2019 http://www.ercogener.com Dct_427_02...
Page 2
The main modifications of this document compared to the previous version are easily identifiable on a screen by the blue color of the text. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Using the modem with the USB port ..................23 3.6.5 Local network connection ....................... 24 ..........................25 UDIO CHANEL Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Page 4
Chronology of answers to commands AT+CEREG? ........... 41 5.13 AT (HAYES) ......................42 COMMANDS RECOMMENDED ACCESSORIES ......................43 CUSTOMER SUPPORT ......................... 43 Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Page 5
ANNEX 2 – USB 2.0 CABLE TYPE A MALE / TYP MINI B MALE ............... 45 ANNEX 3 – RF CHARACTERISTICS ......................45 Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
• Band 7 (2600 MHz) See also ANNEX 3 - RF characteristics The protocols of IP connectivity integrated in the GenPro 400e allow the quick installation of embedded telematics solutions with strong added-value. This document describes the modem and provides the following information:...
- To avoid any risk of electrocution, do not open the casing. - For any functioning, the casing must be closed. - No internal part can be repaired by the user. The GenPro 400e must be returned to the factory for any repair with RMA request (Retour Matériel Accepté).
This equipment is powered at a Very Low Security Voltage and at non-dangerous energy level PS1 (max 15W). Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Do not place the modem next to computer disks, credit or travel cards or other magnetic supports. The information contained on disks or cards can be affected by the modem. The use of other equipment or accessories not made or not authorized by ercogener can cancel the warranty of the modem.
- Width ....: 110 mm, - Height ....: 55 mm, - Length ....: 68 mm. - Weight ....: 172 g Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
2 brackets to fix the modem on a support. Figure 3 : Back side with fixing brackets Left Right fixing fixing bracket bracket Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
2.4.1 Services The GenPro 400e incorporates a GSM / GPRS / EDGE modem (Class 12), UMTS HSPDA (Cat.24), HSUPA (Cat.6) and 4G-LTE (Cat.4). It is intended for asynchronous transmission of binary data and SMS. Table 3 : Characteristics and networks...
Operating humidity without condensation HR < 70% @ +55°C Atmospheric pressure 700 hPa à 1060 hPa (-400 m à 3000 m) Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
For more informations on the signals cf § 3.5 Serial link RS232C. * Please consult us for audio access on the mini USB connector.. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Antenna connectors are female SMA type with 50Ω impedance. 3.3 Functional architecture 3.3.1 General Figure 6 : Functional architecture Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
▪ Voltage above 32V (Continuous ▪ The modem is protected by the fuse assembled on overvoltage) the power supply cable. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
MOY NOM. 0.52 0.45 0.32 MOY NOM. The GenPro 400e is in 'Shuts down' mode with the command AT+CPWROFF and the serial port RS232C and USB disconnected. Table 11 : Consumption with Power Saving mode Power Saving Unit. MOY MAX.
2000 1500 1000 This consumption is not permanent. It corresponds to the burst consumption during 2G GSM communications. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Transmitter Output Ω Resistance RS-232 Output Short-Circuit ±60 Current Figure 8 : Standards signals of serial link RS232C Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
1100 Chirp K level (output differential voltage) -900 -500 Figure 9 : Standards signals of USB serial link Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Installation of USB drivers It is recommanded to install GenPro 400e driver before connecting the modem. Log in to the "Pro" area on ercogener website to get the driver in the download area of our products. To avoid provider data traffic, remove the SIM card during installation.
Figure 11 : Using the modem with the USB port In this example, the port 21 can be used with a communication software like HyperTerminal Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
4- Switch off the modem, put the SIM card and switch on the modem. 5- Attach the modem to the network with the commande AT+CGATT=1 Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
(M2M) type. Video, VoIP (Voice over IP) transfer requires the payment of additional royalties. The audio interface is available on the GenPro 400e via an audio codec. To activate the codec, use the command AT+UEXTDCONF=0,1. The audio interface is standard to connect a telephone handset (the command AT+USPM) allows the selection of the Handset, cf the document AT Command List available on ercogener website.
The integrator has the responsibility to protect the input from electrical perturbations and to respect the functioning parameters values. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
The integrator has the responsibility to protect the outputs from electrical perturbations and to respect the functioning parameters values. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
• 16 s ≤ time ≤ the modem is powered off • 18 ms ≤ duration ≤ 800 ms the modem is powered up Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
EG_GenPro400e_1103_UG_001_UK Page 29 / 46 3.9 Carte SIM By default, the GenPro 400e is equipped with a standard SIM card reader accessible from the outside of the modem. Table 23 : Characteristics of the SIM card power voltage SIM card 3 V ou 1.8 V...
Page 30
EG_GenPro400e_1103_UG_001_UK Page 30 / 46 Figure 18 : Chronogram of GSM Led Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
4 GSM external antenna The GSM external antenna is connected to the modem via the SMA-F connector. The GenPro400e has been qualified with 2 antennas ercogener reference 636Z232160 In all cases the main antenna (MAIN) is necessary and mandatory. The auxiliary antenna (AUX) is used in reception for the •...
Antennas in horizontal plane, angle is naturally 90° In vertical plane, ajust antennas with a separation of 90° Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
5.1 Specific recommendations for the use of the modem in vehicles The power supply connector of the modem GenPro 400e must NEVER be connected directly to the battery of the vehicle. The cable must be connected to a protected circuit, power source PS1 (max 15W).
The module goes back in low power at the end of the time out setting after receipt of the last character. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
The RI signal, depending on its rhythm, indicates either an incoming call or a SMS reception. Figure 23 : Status of RI signal Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
- Push the SIM card until hearing a "click" that ensures its correct positioning. - Put the SIM cover back. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
AT Commands list Most AT commands can be interpreted by the module (TOBY-L210). When a limitation exists this is indicated. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Act= 7, the modem is attached to 4G network Enter command AT+CESQ? The answer is +CESQ : <rxlev>,<ber>,<rscp>,<ecn0>,<rsrq>,<rsrp> Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Example: +COPS:0,0,"FirstOne",7 +CESQ : 99,99,255,255,24,38 RSRP is the gain in steps of 1. 38-> -103dBm RSRQ (24) -8dB Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
If the modem is not attached after 3mn: Verify connection between the modem and the antenna. Verify if there is a network signal with a mobile phone. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
+CEREG : 0,4 Unknown. Coverage out of 4G. 5.12.3.1 Chronology of answers to commands AT+CEREG? The same as command AT+CREG? Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
This message corresponds to the type of number called: data, it is possible to save it by the command AT&W. Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
EG_GenPro400e_1103_UG_001_UK Page 43 / 46 6 Recommended Accessories The accessories recommended by ercogener for the modem GenPro 400e are described on our website in the section Products/Accessories. For more information, please contact our sales department. 7 Customer support ercogener ensures the customer support for all its modems sold. You will then have access to:...
Page 44
Table 34 : Characteristics of power cable 2 wires without fuse Component Characteristics 4-pin connector Longueur ≈ 1.5m Cable Wire Section : 0.75 mm² Fuse Signal Color Blackr Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Page 45
Channel bandwidth = 20 MHz -109.0 Channel bandwidth = 1.4 MHz Band 5 (850 MHz) -103.0 Channel bandwidth = 5 MHz Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Page 46
• Power Class E2 (27 dBm) for GSM/E-GSM bands • Power Class E2 (26 dBm) for DCS/PCS bands Descriptions and non-contractual illustrations in this document are given as an indication only. ERCOGENER reserves the right to make any modifications. Dct_427_02...
Need help?
Do you have a question about the GenPro 400e and is the answer not in the manual?
Questions and answers