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Faults
Water is not visible in the
drum.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
Status display Å is on.
Foam is leaking from the
detergent drawer.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Cause/Remedy
Not a fault – the water is below the visible area.
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the detergent draw, cleaning the detergent drawer and its hous-
ing" on page 41
~ "Dosing and adding detergent and care products" on page 37
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the detergent draw, cleaning the detergent drawer and its hous-
ing" on page 41
~ "Dosing and adding detergent and care products" on page 37
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Have you used too much detergent? Add less detergent in the next time you
run a wash cycle with the same load.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the max. mark.
Not a fault – the unbalanced load detection system has interrupted the
■
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
Is Easy iron additional programme setting selected (depending on the
■
model)?
Is Silent wash additional programme setting or Silent wash programme
■
selected (depending on the model)?
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is activated – a rinse cycle has
■
been switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Faults and what to do about them
en
47
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