Setting Up or Changing a Password
Setting Up Your Password the First Time
•
Press the Voicemail button on your Mitel Phone
•
Press the softkey to choose Call VM (options shown on the phone screen).
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You will hear an audio prompt asking you to enter your password followed by the # key.
•
Your default password is 12345.
o You must change your password the first time you log on. Your new password must be a minimum of
five (5) digits.
o Enter your new password followed by #.
o Enter your new password again, followed by #.
o Note: If you have forgotten your password, please
default.
o Note: You can press the ✱ key to skip listening to your voicemail system summary and messages.
Changing Your Password
•
Press the Voicemail button on your Mitel Phone
•
Press the softkey to choose Call VM (options shown on the phone screen).
•
Enter your password followed by the # key.
o If you have forgotten your password, try 12345. If that doesn't work, please
SherpaDesk
•
Press 7 for Mailbox options.
•
Press 4 to set the password.
•
Enter the password twice in response to the prompts.
If you change your mind and decide against changing your password, press ✱ to cancel.
•
to reset it to the default.
open a ticket in SherpaDesk
to reset it to the
open a ticket in
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