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SANTEC is committed to enhancing your bathroom experience by creating luxury products that will provide enduring
satisfaction. Every effort has been made to satisfy the highest standards of design and production, to create lasting peace of
mind for our customers. We provide the following limited warranties on our products:
L E N G T H O F WA R R A N T Y & W H O I S C O V E R E D B Y O U R WA R R A N T Y
This warranty extends to the original consumer purchaser only and extends for as long as the original purchaser owns the
product and the home in which the product is installed.
1.
Li mit e d wa rra nty aga inst manufacturing de fe c ts and t a rni s h to t h e ori g i na l p urc h a s e r wi t h t h e
e x cl usi o n of kitch en d ra in ass emb l ies whic h, d ue to th e n a t ure o f t he i r use , a re n o t wa rrante d.
ma nufa c turing d efects a nd tarnis h to the ori g i n a l p u rc ha s e r wi t h t he e x c l usi on o f ki t c he n a nd
p o p - u p drai n as semb l ies whic h, d ue to t h e n atu re o f t h e i r us e , a re no t wa rrant e d. K i t c he n
pro du ct s carry a three (3) year l imited w ar ranty .
2.
Ca r t rid g es: S antec Car trid ges ca rr y a lif etim e li m i te d wa rra n t y a g a i n st ma nuf a c t uri n g de fe c t s fo r
the l i f e o f the p roduct to the or igina l p urc has e r.
3.
P a rt s : S antec p arts ca r ry a ten (10) year limi ted w ar ra nt y a g a i nst ma nuf a c t uri ng de fe c t s , t o t he
This warranty does not cover:
1.
Damage due to negligence, accident, abuse, improper installation, or improper maintenance such as, but not limited to: heat
from soldering during installation, the use of plumber's putty, damage from tools used during installation, the use or exposure
to chemicals or cleaning products either abrasive or non-abrasive, or the use of any cleaning tool or product other than a
2.
altered or used in a manner not typical for the product.
3.
Loss, damages, or expense, incidental or consequential whatsoever, originating from the purchase, installation, use, repair,
failure, or replacement of any SANTEC pro duct or part, allowed by law.
4.
Commercial and/or Industrial installations and use of the product.
5.
This warranty does not include labor, travel charges, or any costs incurred for repair, removal, installation, servicing,
diagnosing, or handling of either defective or replacement parts.
SANTEC res erves the right to examine any product claimed defective prior to any warranty claim being accepted or processed,
state.
Please read 'WHAT IS COVERED BY OUR WARRANTY' and 'EXCLUSIONS AND LIMITATIONS OF WARRANTY' sections to
understand what is and what is not covered. Please have ready the proof of purchase (original sales receipt), description of t
problem, and carefully package the product or defective part with postage prepaid. Then, please contact your local SANTEC
Showroom or write to SANTEC Technical Services.
Access should be provided to the roman tub valves for future service or repair to valves and piping. Under no
circumstances will Santec Faucet, Inc. be liable for anycosts associated with the removal of materials for future
access to the tub valves or piping for service or repair.
L I F E T I M E L I M I T E D W A R R A N T Y
W H A T I S C O V E R E D B Y O U R WA R R A N T Y
E X C L U S I O N S A N D L I M I T A T I O N S O F WA R R A N T Y
T O O B T A I N WA R R A N T Y S E R V I C E
SANTEC
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